Teams | Collaboration | Customer Service | Project Management

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How Does Microsoft Teams Track Activity?

Managers seek affordable, straightforward employee tracking methods, and Microsoft Teams is a viable option. As a hub for workplace collaboration tools, Teams offers communication, meetings, and productivity all in one place. Centralizing these tools reduces time spent switching between apps, allowing more focus on actual work.

The 5 Types of Workforce Analytics to Track in 2024

Every business strives for operational efficiency. Finding ways to increase productivity, reduce waste, and improve processes will significantly impact your company’s bottom line. Maximizing efficiency will save your company money and facilitate growth and scale. Your workforce is your most valuable asset in achieving operational efficiency, and workforce analytics are crucially important to helping your organization reach peak performance.

Cingulum Health Uses OneDesk to Enhance their Patient Management Workflow

For the Cingulum Health team, the highest level of patient care and attention is a must. We recently spoke to the practice manager at Cingulum Health whose clinic has recently switched over to using OneDesk. With OneDesk’s combination of support and project management features, this leading clinic has been able to streamline their operations, allowing them to focus on providing the best patient care.

Predictive vs. Prescriptive Analytics in 2024

It’s safe to say we’re experiencing an analytics explosion at this moment in time. Today’s future-oriented businesses have unprecedented access to: But we’re also in the middle of a shake-up: The unrivaled proliferation of tech solutions has made employee productivity and security a bigger challenge for hybrid and dispersed teams. Let’s face it: Many organizational leaders lack the processes and experience they need to handle these completely new stumbling blocks.

Top 10 Best Project Time Management Software for 2024

Looking for the best project time management software in 2024? Software for project time management is the need of the hour for organizations. These solutions help businesses and their teams effectively manage, schedule, and organize tasks. However, there is a catch. You need to use software that fits all your requirements. With so many project time management tools in the market, getting the best-fit solution for your business can be overwhelming.

AI in government: How is it transforming communication and services?

‍ Governments all over the globe face mounting pressure to improve efficiency, transparency, and service delivery. Traditional methods are falling short, leading to citizen frustration and operational bottlenecks. The public sector urgently needs a solution to bridge the gap between rising expectations and limited resources. Artificial Intelligence (AI) is revolutionizing how governments operate, communicate, and serve their citizens.

Work from Home Employee Monitoring Software

Work from home (WFH), also known as telework, telecommuting, or remote work, has become an integral part of modern work culture. This arrangement allows employees to fulfill their duties outside a traditional office space using information and communication technologies. Though WFH has been on the rise over the past decade, it truly skyrocketed during the COVID-19 pandemic. Today, around 22 million Americans work from home full-time.

Simpplr celebrates 10 years: The power of a mission and other lessons learned over a decade of working towards building a company of consequence

Today, nothing but gratitude comes to mind. Gratitude for our customers. Gratitude for our employees. Gratitude for our many backers — from our investors to the family and friends who support us as we work to build Simpplr into a company of consequence.

Innovation thesis: the key to unlocking your organization's potential

For a decade, CEOs have been consistently concerned that current business models are at risk, while their satisfaction with innovation performance has been low. This growing uncertainty reveals a stark disconnect between the urgent need for reinvention and the underwhelming results. Today, CEOs find themselves wrestling with a tumultuous economic and geopolitical landscape, while simultaneously racing to innovate with the help of new tech, like generative AI.

Employee engagement: How to actually measure and increase it

Employee engagement is a metric that shows an employee’s commitment to their workplace and their motivation to work. High employee engagement can improve employee performance, productivity, customer experience, and more. In this article, we’ll cover the benefits of high employee engagement, its driving factors, and the teams responsible for managing it. We’ll also discuss the different surveys to measure employee engagement and steps to create an action plan.