Teams | Collaboration | Customer Service | Project Management

October 2024

rocket.chat

How engaged citizens drive better governance & 5 tools to boost participation

Oct 9, 2024 By Rocket.Chat Content Team In Rocket.Chat
‍ According to the Organisation for Economic Co-operation and Development (OECD), countries with higher levels of citizen engagement tend to have more effective and responsive governments. This highlights the critical role engaged citizens play in enhancing governance. However, challenges like lack of awareness, communication barriers, and limited accessibility often restrain civic participation.
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chanty

20+ Best Business Productivity Apps - Save Money, Time and Effort

Oct 9, 2024 By Aleksey Chepalov In Chanty
Coffee could be killing your productivity. As former Googlers say, relying on your morning cup of Joe will likely worsen your work rate. But there’s also one thing that can boost your output, not undermine it. I’m talking about the best apps for productivity. These tools save us time, effort, and money—even if we indulge ourselves in a cup of coffee occasionally. So, let’s talk about business productivity apps. At Chanty, we are keen on exploring digital tools.
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startingpoint

The Role of Sales Enablement: Helping Revenue Growth and Supporting Sales Teams

Oct 8, 2024 By StartingPoint In StartingPoint
In today’s competitive business landscape, sales teams face immense pressure to meet quotas, drive revenue growth, and deliver results under tight deadlines. To achieve these goals, companies are increasingly recognizing the critical role of sales enablement—a strategic approach that ensures sales teams have the resources, tools, and support needed to succeed.
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Richard Brett: What is 'rev rec' & which metrics matter?

Oct 8, 2024 By Scoro In Scoro
Which metrics should you track, to run your agency as efficiently as possible? In this episode we speak with Richard Brett. Rich is a seasoned FinOps professional with 15+ years of experience, including a decade in the agency world. Rich has played a key role in scaling agencies, setting up financial processes, and supporting sustainable growth. Rich will take us into a deeper dive of agency finances, starting with revenue recognition – recording revenue when it's earned, not when payment is received – and explain why this is so important.
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Vivantio

What is a Service-Based SLA? Best Practices for Service Providers

Oct 8, 2024 By Vivantio Press In Vivantio
A Service Level Agreement (SLA) is a formal contract between a service provider and the customer that defines the service levels to be delivered. A Service-Based SLA specifically refers to an agreement that covers one standard level of service across all customers receiving that service. This type of SLA is common in industries where a provider delivers the same service, such as cloud or network services, to multiple clients under similar terms.
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DeskTrack

Top 15 Benefits of Time Management Skills for Everyone

Oct 8, 2024 By DeskTrack In DeskTrack
There are many benefits of time management skills. Period. What separates successful people from the non-successful ones is that the former effectively manage their time. Whether you are a student, employee, leader, professional, or even a retired person, knowing how to effectively balance your hours daily is an important skill. So, in this post, we will take on the nitty-gritty of hour management, which is equivalent to life management.
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time doctor

All about healthcare BPO (services, trends, top companies)

Oct 8, 2024 By Time Doctor In Time Doctor
Want to learn about the healthcare BPO industry and how it can help your company? Today, tons of healthcare organizations are turning to business process outsourcing to manage their day-to-day activities. Why? With lower costs and increased efficiency, it’s the perfect solution for any healthcare company looking to step things up. In this article, we’ll cover everything you need to know about healthcare BPO to help your company benefit from it.
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geckoboard

10 sales reports that consistently drive business growth

Oct 8, 2024 By Mark Burdon In Geckoboard
To compete and win in business in our digital age, sales leaders must trust their company’s data and make timely decisions based on insights they can extract from it. Sales reports enable executives to identify sales trends and customer behavior patterns impacting their company’s growth trajectory and take decisive action, whether to continue their current strategy or change course towards more profitable outcomes.
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Discover the Innovation Workspace: Accelerate Teamwork with AI

Oct 8, 2024 By Miro In Miro
Join us for an eye-opening keynote session where Miro's CEO and Co-founder, Andrey Khusid, alongside industry leaders, unveils our biggest product announcements of the year. Discover how your company can break down silos, reignite excitement in the workplace, and leverage cutting-edge AI technologies to accelerate delivery in today’s fast-paced environment.
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wire

Why Jira tickets, code comments or meeting notes are NOT long term specifications?

Oct 8, 2024 By Marco Conti In Wire
Working on a software project with an agile methodology means delivering constant improvements in small increments. This translates to frequent changes on the product level (what the product offers, how the user experience works) and on the technical level (how it works under the hood). Organizations typically track these changes using a ticketing system, such as Atlassian Jira, where tickets describe what needs to be implemented.
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time champ

Task Timer: Everything You Need to Know

Oct 8, 2024 By Jahnavi Pulluri In Time Champ
7 Do you ever feel like time is slipping through your fingers when juggling multiple tasks? Oh, we understand – it can be quite difficult to keep track of everything without task timer. Right? Well, that is where our Task Timer comes in. It is like your personal time manager who helps to track tasks, keeps on schedule, and ensures that you are billing accurately. In this guide, you will learn how to get the most out of this versatile tool, from your first-timer to easy invoicing.
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miro

Get from idea to outcome faster with the new Innovation Workspace

Oct 8, 2024 By Jeff Chow In Miro
We’re thrilled to introduce the Innovation Workspace, the most significant product update in Miro’s history, to help teams innovate together, innovate faster, innovate their way, and innovate securely on one intelligent canvas. You’ve probably noticed that at Miro, we have a borderline unhealthy obsession with innovation. We love to see teams come together to create the next big thing. Because when it works, it’s beautiful.
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