Today, we’re excited to announce the release of Environments in Courier. You can now create, preview, and troubleshoot your notifications in a test environment before going live. With support for two environments – Test and Production – you no longer have to worry about accidentally sending a notification to your users before you’re ready.
The past year has proven that even with good planning, everything can change in a blink of an eye. It’s even more important now than ever to be able to foresee unexpected events, adapt, and be ready to change pace or even direction when things don’t go exactly as planned. See what’s new in Scoro.
Having good technical skills and deep knowledge of your work is always great. It helps to keep you ahead of the competition and enhances productivity. But soft skills for managers are equally important. But, none of this will matter if you can’t manage your team efficiently or communicate with them properly. The knowledge is also of no use if your team doesn’t trust your instinct or your ideas. To succeed and evolve in your career, you will need strong soft skills.
It’s truly difficult to put into numbers just how enormous the change represented by COVID-19 has been to us all. Seemingly overnight, the ongoing pandemic (that we’re still firmly in the middle of) changed the way we work, the way we communicate, the way we collaborate and so much more.
Mattermost has always been a remote-first company. Building a product that safely and securely allows our teams to communicate with each other regardless of geography or distance is the cornerstone of our philosophy on working remotely. Over the last year, the world of working online from home changed dramatically. Many people have been forced to move into a working situation they might not have been familiar with.
This blog series aims to break down the main principles of the new comprehensive study of the Support industry that is now available for download. The 2021 Customer Support Transformation report examines current trends in Support delivery and offers tangible guidance for Support and Service professionals to meet growing expectations of both customers and company executives. Part 1 explores the transition of support from a reactive transactional model to a more proactive and preventive approach.
We have been running our own design and development agency for over 10 years, successfully collaborating while fully remote since long before the COVID-19 crisis—in fact, most of our international team has never met in person. Several years ago, we shifted from email to using an online chat tool. We were looking for ways to improve team communication and boost morale.
Anyone who has seen the futuristic, leaving-Planet-Earth flick Passengers would agree the movie offers the opportunity for an energetic debate on Artificial Intelligence—just where exactly should one draw the line? In the movie, a robot bartender, Arthur (portrayed by Michael Sheen), gracefully fulfills his duty of fixing drinks aboard the Avalon. But he grievously falls short of the bar at a key human trait–discretion.
Looking for a comprehensive Teramind vs Veriato comparison? Most businesses today have digitized almost all of their operations. Be it internal communication, filing, or even research — you can do everything on a computer. And since all the required data is available online, you can even manage remote work with ease. However, with an increasing number of employees or freelancers working from home, it becomes difficult to monitor their work.
