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How Slack Uses Notifications to Manage the Attention of 12 Million Daily Active Users

A push notification. A bolded channel. A red badge next to an unread conversation. These are all ways that Slack manages your attention. For the messaging giant, managing attention is deeply intertwined with their mission of making work life more productive. Too much noise and suddenly what was an invaluable collaboration hub turns into a distraction. Not enough and it’s just another tool gathering virtual dust.

Startup studio INVANTI turns to Miro to groom entrepreneurs in the heartland

When most people think of startup incubators, they probably imagine famous hubs for startups like Silicon Valley, Seattle, and Austin. The small team at INVANTI is trying to change that paradigm and cultivate entrepreneurs from their startup studio in South Bend, Indiana.

4 Reasons SaaS Users Love Online User Communities (and Why You'll Love the M-Files Community)

M-Files is launching a new online user community on March 15. In the weeks prior to launch, it's a good time to take a step back and consider online user communities in general. What do they do? What needs do they serve? And why are they so important for SaaS success? It used to be that technology adoption was viewed as a relatively simple transaction — with a clear start and end. Decide what software you need. Buy it. Learn how to use it. Done.

Streamlining developer access to Prometheus and Grafana

Our Makefile entry point for developing against the Mattermost Server already tries to simplify things for developers as much as possible. For example, when invoking make run-server, this build tooling takes care of all of the following (among other things!).

RescueTime Vs TimeCamp: 2021 Comparison

Looking for a detailed RescueTime vs TimeCamp comparison? Time tracking is vital for efficient productivity and time management. It also helps in employee monitoring, expense tracking, and payroll management. And while RescueTime and TimeCamp are time tracking tools, they offer additional features to help you manage work effortlessly. RescueTime helps you understand how you spend time on daily activities, on the other hand, TimeCamp provides productivity and employee management features.

How to authentically embody corporate social responsibility

The concept of corporate social responsibility (CSR) originated with companies having to clean up after their mistakes. “It was born from when a company polluted a river, their corporate social responsibility program was how they offset that damage,” says Tiffany Apczynski, Zendesk’s former vice president of Public Policy and Social Impact. Today, companies are expected to take more proactive stances and resulting actions and to lead the way on important issues.

What pop culture reveals about our desire for cream-of-the-crop CX

Customer Experience (CX) encompasses the entire cycle of a buyer’s journey that includes anticipation, discovery, and the fulfillment of desire. Technology and digital platforms have opened up new avenues for us to connect with commodities that fulfill our desires, and food certainly is one of them.

ActivTrak vs RescueTime: A Detailed 2021 Comparison

Want a comprehensive ActivTrak vs RescueTime comparison? Tracking time spent on tasks and projects is one of the best ways to gauge and monitor productivity. ActivTrak and RescueTime are both great tools for this, but they do have some significant functional differences. ActivTrak is great for monitoring employee activity, while RescueTime helps you improve your employees’ time management skills. So which one is ideal for your business?

Introducing Zendesk and Freshdesk

In this article, we’ll compare Zendesk with Freshdesk to find out which is the right customer support tool for you. We’ll compare these tools based on: By the end of the article, you’ll not only know all of the main differences between Zendesk and Freshdesk, but you’ll know which is the right tool for you. Let’s get started.

4 Reasons why your employees may be unproductive remotely

At times, remote workers might be ineffective for many reasons, which negatively affects team productivity and workflow. Therefore, to place a check on an inefficient remote employee, an employer should employ an Employee Monitoring Software; it helps evaluate remote productivity and effectiveness.