Since its initiation in 2014, Skype for Business has been one of the most valuable tools for millions of people worldwide in terms of calling, instant messaging, and video. Microsoft had finally decided on Skype for Business retirement by July 31, 2021. It intended to transition all Skype customers to Microsoft Teams. Teams, the cooperation hub, combines chat, video, phone, and document collaboration into a single, integrated software.

If you’re in the customer support world, then you know that achieving excellence in the space requires more than addressing customers’ immediate needs. You must first redefine what customer service means entirely. It's here that TeamSupport Software shines, revolutionizing customer support management. Moreover, it supports your business in maximizing Return on Investment (ROI) and transforming overall business results.

Did you know that around 45% of working Americans have a side hustle (a secondary job) that they work alongside their current job? With costs rising and many feeling underpaid, it’s become widespread for people to pursue dual employment. This practice of working two jobs concurrently is called “moonlighting.” While moonlighting can be a way for employees to earn extra income, it does pose potential risks for employers.

One of the most important factors that will decide your success in the always-changing field of design is having an effective team structure. The structure of your design team can have a big impact on how creatively and productively you produce solutions, whether you are creating digital experiences, designing products, or creating brand identities.

With an increasingly distributed workforce, many businesses today monitor employees—both remote and in-office. There are many reasons why employee monitoring is beneficial for both employer and employee, but any tracking in the workplace understandably raises some eyebrows. Monitoring employees has legal and ethical concerns, so businesses and business owners must take collaboration and transparency seriously.

Having an employee attendance plan is really important for companies to run smoothly. A good plan to improve attendance is key to dealing with absenteeism problems early. Looking for an action plan? Click here to jump directly to our “7-step process” to develop a solid employee attendance improvement plan! 💪 When expectations and consequences for attendance are clear, employees understand why being present and on time matters.

Information overload is real. Employees are bombarded with emails, texts, instant messages, notifications and more — causing stress, hindering productivity, and increasing the likelihood of important messages getting lost in the clutter. So, how do you cut through the noise as an internal communicator? Personalization and targeting.

In today's rapidly evolving professional landscape, the utilization of employee monitoring software has become increasingly prevalent. This technological trend, often dubbed as "Keeping Tabs," is reshaping the dynamics of modern workplaces. While proponents argue its efficacy in enhancing productivity and security, critics raise concerns about privacy infringement and its impact on employee morale. Let's delve into this contentious topic to uncover its nuances.