Teams | Collaboration | Customer Service | Project Management

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10 SEO KPIs your agency should be tracking

Search engine optimization (SEO) is a powerful content marketing strategy that businesses can use to expand their reach and bring in audiences searching for specific keywords. And if their sites provide timely, helpful answers to their audience’s problems and questions, businesses can build trust and relationships — which turn into revenue. But if your agency wants to deliver ongoing SEO success for its clients, you have to consistently track the right SEO KPIs across every SEO campaign.

Best Project Management Time Tracking Tools to Set and Accomplish Your Goals

Nowadays, project management can be challenging, especially when you are working with a team that is spread out geographically. It’s crucial to keep track of various aspects, such as the team’s progress, deadlines, and work hours, to ensure that everything runs smoothly. In recent years, the usage of project management time-tracking tools has gained popularity, and for a good reason.

The Benefits of Implementing Online Time Cards: Boosting Accountability and Efficiency

Time management is a critical aspect of any organization’s success. Whether it’s tracking employee hours, project durations, or budget allocations, efficient time tracking systems are essential. Traditional paper-based time cards have long been the norm, but with the advancements in technology, businesses now have the opportunity to embrace time cards.

Employees are Quiting - What to Do?

Employees quitting can be a difficult experience for any business owner. It’s hard to deal with the fact that someone you hired and trusted has decided to leave. But don’t worry. We’re here to help! We will inform you what you need to do when an employee quits. We’ll talk about how to handle the situation gracefully and ensure that the quitting process goes as smoothly as possible for everyone involved. Read on how to deal with employees quitting!

Employee Tracking Software and Worker Motivation: Is There a Positive Correlation?

Motivation is one of the most important driving forces behind increased productivity, but mixing in employee tracking software can become a problem. Find out how to avoid common issues and use the software to boost employee motivation.

Protect your Miro data with Microsoft Defender for Cloud Apps

As more enterprise organizations embrace remote and hybrid work and bring together employees and external partners spread around the globe, they are faced with new challenges to ensure their sensitive data stays safe. This includes data from Miro, a visual workspace for innovation that enables distributed teams of any size to build the next big thing. But with 40% of full-time employees working from home at least part of the time, there is greater risk.

Top secure messaging apps in 2023

In times marked by technological advancements and an ever-increasing dependence on digital communication, securing private information and conversations has emerged as a crucial concern. According to a social conversational commerce report, 60% of people prefer messaging over phone calls or emails. However, the pervasive cyber threats and the necessity to protect private data have caused secure messaging apps to become more popular.

Wire welcomes the publication of Messaging Layer Security as RFC 9420

After years of intense standards development, the Internet Engineering Task Force (IETF) officially published today Messaging Layer Security (MLS) as RFC 9420. MLS is the first global open standard for end-to-end encrypted communications and has been jointly developed by industry peers and academic institutions. Wire was an initiator of MLS in 2016 and has been a key contributor ever since.

Embracing Flexibility: A Key Driver for Transforming B2B Customer Service

As we near the conclusion of our enlightening ten-part series covering The Complete Guide to Customer Service Transformation, it is time to cover an essential yet often overlooked topic – flexibility. While standard procedures are important, adapting to the unique needs of different customer segments is the key to fostering lasting relationships.

Bridging distances: Effective communication strategies for remote teams

What’s the first thing that pops into your mind about remote work? Pajamas all day? Flexible hours? How about communication? Yeah, we thought so! As cool as the ‘work from home’ life sounds (and it is!), it’s not without its unique challenges – and communication is right up there at the top of the list. Don’t get us wrong, we’re all about that remote work life here at Time Doctor. But we also know that communication can make or break a remote team.