Today, we are embarking on a significant redesign of Courier's interface consisting of some new things, some old things in new places, and an overall reorganization of the information architecture. This redesign aims to address the challenges that come with the growth of our platform, where increased size and number of features leads to increased complexity, resulting in a product that may not be as intuitive for new users.
Since digitization has become the standard across all industries, more work is being done online. As a result, technical teams are playing an increasingly prominent role in the success of modern organizations. To keep pace with economic and market conditions, organizations require tighter timelines and streamlined budgets. This often creates more pressure to produce, maintain, and monitor software — which is forcing many technical and operational teams to do more with less.
“Every business is a software business.” Those words were first said by software-quality pioneer Watts Humphrey well over a decade ago. At the time it was a bold statement. Today, it’s table stakes. No matter your industry, you likely use or produce some combination of interactive websites, mobile apps, digitized services, software-enabled products, and even branded software applications across your business operations.
For government and public sector organizations, cybersecurity is a big obstacle to digital transformation. The two seem at odds: implementing digital transformation best practices seems impossible while upholding the highest cybersecurity standards.
Project Management Budget Tracker is a crucial tool for any project manager to keep track of expenses and ensure that the project stays within budget. The Budget Tracker helps managers to stay on top of costs and allows them to make informed decisions about where to allocate resources. It can be a daunting task to manage budgets, particularly when working on complex projects, but with the right approach and tools, it can be a breeze.
I’m proud to announce that Simpplr has raised $70 million in Series D funding led by Sapphire Ventures with participation from existing investor Norwest Venture Partners. Additional investors include Tola Capital and Salesforce Ventures. This new round of funding supports the growth of our AI-powered employee experience (EX) platform as we continue to lead the market and innovate ahead of the curve.
Businesses often have multiple projects that need to be managed at the same time. Managing multiple projects can be very challenging and is made more difficult when each project involves a different team, timeline and deliverables. This is why most businesses require a powerful Multiple project planner tool to help them manage all of their projects in an efficient manner.
The digital agency space is more competitive than ever: the number of U.S. digital agencies has increased by 54% from 2018 to 2023. Standing out among all this competition to retain your clients and maintain (and grow) profitability is likely your top priority. How do you get the edge? With a firm understanding of your clients and some solid strategies that make your contracts more valuable and profitable.
Even if you’re not familiar with generative AI or large language models (LLMs), you’ve probably heard of ChatGPT, the remarkably human chatbot that can generate surprisingly conversational answers, passable college essays – and even dad jokes.
Lots of companies have asked us: why should we buy a CX solution when we could work with in-house developers to build our own? Building your own CX solution is time- and labour-intensive, and it requires an ongoing investment of developer resources to maintain. Many of our customers started with homegrown solutions only to realise that their systems couldn’t meet their needs or deliver the ease and efficiency that Zendesk can.
