Design thinking is a powerful approach to problem-solving that has gained popularity in recent years. It is a human-centered methodology that focuses on understanding the needs and wants of end-users and using that information to create innovative solutions. While traditionally associated with product design, design thinking can also be applied to project management.

In the eyes of customers, you’re only as good as their last experience with you. This means that consistency is key – whether you’re facing economic headwinds or an unexpected spike in customers needing help. AI helps teams boost their productivity, increase efficiency and meet rising customer expectations at a time when many are being asked to do more with much less.

As the operational hub for defense, government and technology enterprises, Mattermost is committed to connecting technical organizations and their people, processes, and tools for mission-critical work. Mattermost v8.0 is focused on increasing your team’s operational efficiency, expanding our ecosystem, and improving our platform.

Global outsourcing of projects has become an increasingly popular strategy for businesses seeking to optimize their operations. By leveraging resources and expertise from around the globe, companies can tap into a wide range of benefits. However, 71% of companies are still not automating project management for their outsourcing businesses.

If you’re a developer building a web or mobile application, you know that there are times when you want to message your users when they’re in the app. It might be information about a new feature, a billing update, or something that requires action from the user. That’s where in-app notifications via an inbox come in. They allow you to deliver key messages directly to your users and can be combined with other notification methods like push and email.

Who's the most famous bot of all time? Arguably, R2-D2 as the beloved, fictional Star Wars droid. But these days, there’s a very real, very talked about “bot” in our midst that people are eager to use: ChatGPT. With the advent of this solution, a massive wave of influence has sparked, prompting businesses everywhere to explore ways to leverage AI of this nature. And the B2B customer support industry is no exception to this transformative force.

Hey there, leaders! Ever feel like you’re juggling a dozen balls at once, trying to keep everything in order? We’ve all been there. Whether your team is in-office, remote, or a hybrid mix, managing productivity and efficiency can sometimes feel like a full-time job itself. Here’s some good news: you don’t have to do it alone. Enter Time Doctor, your down-to-earth, dependable partner in productivity.

Imagine waking up every morning with a sense of dread. You feel the weight of an endless to-do list weighing down on you. Diving headfirst into work, you push yourself to be productive at all costs. Sleep becomes a luxury. Self-care becomes a distant memory, and your relationships begin to suffer. This toxic productivity makes it pervasive in our fast-paced and demanding world. Toxic productivity is the unyielding pursuit of constant busyness.

In the fast-paced and interconnected business landscape, we inhabit today, collaboration emerges as a formidable catalyst for organizational success. Cultivating a vibrant work culture that embraces collaboration goes beyond the surface level of teamwork, it fuels innovation, sparks creativity, and enhances problem-solving capabilities. When a diverse group of individuals comes together within an atmosphere of trust and open communication, something extraordinary takes place.

Sending timely targeted email notifications greatly affects how your audience engages with your product. For these notifications to be effective at notifying your users of key events, you need to schedule when they are sent so that they are delivered at the right time.