Teams | Collaboration | Customer Service | Project Management

Latest News

Introducing the new Teamwork Desk and Custom Views

The team behind Teamwork Desk is committed to helping you provide the smoothest client communication and best customer support experience possible. That’s why we're excited to introduce a refreshed and simplified Desk, to give you a faster, sleeker experience. It’s got all the same functionality that you’re accustomed to, with a clean, modern look and layout that makes it easier to find what you need.

WhatsApp for employee communication? 6 reasons why that's a bad idea

With over 2 billion users, WhatsApp appears to be an easy way to get in touch with anyone, including your co-workers. However, using WhatsApp for employee communication can come with a host of security threats to your organization and the lack of appropriate features for collaboration amongst teams and performance tracking. For example, accessing an employee’s phone and stealing sensitive organization data is fairly easy, as WhatsApp does not have essential security features.

Why Your Business Needs an Employee Scheduling Software

Efficiently handling worker schedules is critical for any business, irrespective of length or enterprise. Manual scheduling processes may be time-consuming and error-prone, leading to scheduling conflicts, ensuing in reduced productivity and increased costs. This is where the Scheduling Software for Employees comes to the rescue.

How Interpersonal Communication Can Benefit a Company's Bottom Line

Have you ever worked in a team where interpersonal communication was lacking, and it felt like everyone was working against each other? It can be frustrating and lead to a decrease in productivity. On the other hand, have you ever worked in a team where communication was effortless and everyone worked towards a common goal? It's a major game-changer!

From Micro to Macro: How to Build a Culture of Accountability in Your Workplace

Creating a culture of accountability is paramount for organizations seeking success and growth. However, 8 out of 10 leaders don’t define what their people should be working on, and an equal number of people don’t have a clear understanding of the roles assigned to them.

What's New: What we launched in May 2023

First, before we dive into all things new at Miro, a quick reminder — our next What’s New webinar is right around the corner and there’s still time to claim your spot. What’s in it for you? An in-depth view of how to use our new features to supercharge your workflow, plus some other key announcements. We can’t wait to see you there! Now, onto the (other) good stuff.

From Colleagues to Collaborators: The Journey of Relationship Intelligence in the Workplace

In this blog post, we explore the powerful concept of Relationship Intelligence and its impact on transforming office dynamics from merely colleagues to efficient collaborators. We’ll also highlight how Insightful's productivity software can support this transformation.

Mattermost Pro Tips: How to get the most from group notifications in Mattermost

One of the great things about channel-based collaboration is the ability to reach multiple team members all at once. Group notifications are an essential tool in your Mattermost communication toolkit, and are a great way to amplify your messages and ensure that they reach the right audience. Learn how to use group notifications more effectively in this installment of the Mattermost Pro Tips series!