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7 KPIs to Improve Software Developers' Productivity

As a developer or software engineer, sometimes you might feel drained, lacking focus, and frustrated with your productivity. It’s common for many programmers because development is such a difficult process that requires strong focus and an unrelenting mind. Productive developers are those who produce quality work. They know what they’re good at and continue to do that. Which company doesn’t want that? To say that developer productivity is an easy topic would be a lie.

Types of Employee Recognition and Rewards

According to a survey by HBR, 40% of American employees are ready to put energy into their work if they are recognized timely and periodically. As per a study, employee rewards and recognition can increase your organizational sales approximately by 35% whereas an unhappy employee is 11 times more prone to customer dissatisfaction/complaints.

Top 20 Remote Desktop Monitoring Software for Small Businesses

With so many people working remotely, the need for remote desktop monitoring software is more significant than ever. According to the study, 60% of employees access applications while working remotely using Virtual Private Network (VPN), and 56% using Virtual Desktop Infrastructure. Employees need to be able to work productively from anywhere globally, and companies need to keep track of their employees’ progress.

Is ChatGPT Going to Replace Jobs? 20 Jobs That Will Change Due to AI like ChatGPT

Thinking about the impact of artificial intelligence (AI) on the job market, are you on the apocalyptic or utopian side? Maybe something in between? In any case, one point is certain: artificial intelligence is becoming more and more developed. And the question still is, will AI replace jobs? The launch of ChatGPT has sparked several discussions, including the effect AI will have on employment. In some careers, it can improve efficiency.

Project Calendar: What is it & how to build one?

The art of project management needs many skills. Creating and managing a project calendar is one of them. The right knowledge, methods, and frameworks have to be applied to deliver projects successfully and on time. The proper management of productivity, time, and resources are essential. The starting point is always to determine the objectives and scope of the project. Once the project starts, care must be taken to keep it on track.

What Are B2B Support Ticket Priority Levels?

When establishing a B2B support ticketing system, one of the most critical decisions facing team leaders is determining priority levels for support tickets. Without a standard for prioritization, systems would essentially dump all support tickets into one pool, leaving teams with no clear starting point or goal. This lack of direction often leaves urgent issues unattended, causing potential security risks, major downtime, and customer dissatisfaction.

11 Best Software for Change Management (Updated 2023*)

If you’re looking for the perfect software to help you manage the changes in your business, then you’ve come to the right place. We’ve compiled a comprehensive list of the 11 best software for change management that will help you achieve your goals in 2023*. Read on to discover our top picks!

Ticket Lifecycle Management: Enhanced B2B Ticketing System

Tracking a service department’s workflow and monitoring the progression of ticket-handling steps is essential to identifying potential customer service efficiencies. Disorganization within this process often leads to excessive response times. Company leaders that manage the ticket lifecycle effectively can maintain an accurate overview of resolved tickets, and identify the stages of the ticket lifecycle for those still in progress.