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Are BPOs 'flying blind' when it comes to understanding employee productivity?

We all know that productivity is a key issue for BPOs of all types. We also know that BPOs have had to deal with more productivity related-issues in recent years due to the move to remote and hybrid working. However, BPOs that are still based primarily in a physical office also face many challenges around efficiency and employee engagement, particularly in this current tight job market.

Guide for Diversity in the Workplace

If the importance of diversity in the workplace is in any doubt, consider that, by 2055, the USA will no longer have a single racial or ethnic majority. This is according to a study by the PEW Research Center on demographic trends shaping the world. This indicates that organizations ahead of the curve on diversity and inclusion issues will have a competitive advantage going into the future.

17 Best Team Task Management Apps of 2023

Are you looking for the best way to manage your team tasks? Look no further! Here are the 17 best team task management apps of 2023 that will help your team stay organized and on track. From simple scheduling to complex project management, these task management apps are guaranteed to make collaboration and productivity a breeze. Read on to discover the ideal app for your team’s needs! Team Task Management made easy! Signup now.

Top 10 most secure messaging apps for healthcare

In the healthcare industry, patient confidentiality and data privacy are paramount. Healthcare providers must be extra cautious while communicating and exchanging sensitive patient information electronically, especially with the increasing use of digital platforms and the rising risks of cyber threats. Moreover, data privacy regulations like HIPAA make it mandatory for healthcare providers to ensure the confidentiality of patient data.

How Best to Select a New ITSM Tool

Much has changed in the world of IT service management (ITSM) over the last few years, and your organisation has likely wondered whether its existing toolset (which might be a “homegrown” ITSM tool) is still fit for purpose. It would not be alone if this were the case, and if so, ITSM tool selection can seem pretty daunting, especially if it’s not that long since the current tool was selected.

A Complete Guide to Project Management for Startups

Starting a new business is an exciting time but can be equally challenging. This project management startup guide is here to make your journey less challenging. You have the privilege of watching your big ideas come to life. You have the opportunity to solve a significant problem your target audience struggles with. And you get to build something that’s yours. But, as thrilling as the start of a new business journey can be, there are challenges that come with it.

11 Best Employee Time Tracking Software

Employee time tracking is a crucial element of any business, no matter the size. It helps businesses keep tabs on employee attendance and productivity, as well as figure out their payroll costs. For this reason, choosing the best employee time tracking software is an important decision. But with so many options available on the market today, it can be hard to know which one is right for you.

The client-first email marketing agency pricing guide

“How much does email marketing cost?” This is probably the top question a brand considering an email marketing agency will ask — and they should. After all, staying within their marketing budget is crucial for businesses, especially smaller businesses with limited resources. But the value that your email marketing agency can offer these businesses is with its weight in gold.

TSheets vs Harvest: The comprehensive comparison

Looking for a thorough TSheets vs Harvest comparison? TSheets and Harvest are employee monitoring and time tracking solutions that can help you track time, manage employees’ payroll, and improve time management. In this article, we’ll compare TSheets ( now called QuickBooks Time) and Harvest — two popular time tracker apps, for their functionalities, integrations, and pricing. We‘ll also mention the best time tracking software as an alternative to these tools.