When businesses process customer data, they are responsible for keeping it secure under Australia’s Privacy Act. If the information relates to anyone from Europe, the general data protection regulation (GDPR) also applies. Both regulations demand that organisations appropriately manage the personally identifiable information (PII) they hold. In addition, the Australian government has stipulated that businesses must address the significant increase in data breaches over the past two years.

Welcome to our latest blog post, where we are going to be discussing the best planner app for iPhone in 2022. Whether you’re a busy executive who needs to stay on top of your schedule, or you’re a busy parent who wants to be able to manage all of your family’s activities with ease, there is the best planner app for iPhone and Mac out there that is perfect for you. In this post, we are going to be discussing the five best iPhone planning apps and why they are so popular.

It’s no secret that managing projects can be a complex and time-consuming task. That’s why it’s essential to have the right project scheduler software at your disposal. But which tool is the best for your business? In this blog, we’ll discuss the different types of project planning software, the benefits of using them, and how to choose the right one for your needs. We’ll also cover the challenges of project management software and how to overcome them.

When it comes to spreadsheet applications, you’ll generally find two proponents: Google Sheets users and Microsoft Excel users. In fact, Google Sheets vs Excel is an age-old conundrum among managers. The battlefield is ripe with all kinds of varying (and often contradictory) reviews and comments on both these tools.

These 7 free timesheet templates can help you stay on top of payroll and streamline time entry for your employees.

As we head into the fourth and final quarter of 2022, we would like to take the opportunity to provide you with an overview of some of the key new features that were recently released during the third quarter of 2022. As an organisation, we would like to thank all of those who have provided feedback and suggestions for new features. We have and continue to take into account our clients ideas, in addition to our pool of thoughts internally.

Even the highest-performing service organisations need to know where they stand among their competitors and how they can continue raising the bar to retain their status as leaders. You can find answers in the 2022 CX Accelerator report, where CX organisations are categorised according to our CX maturity model scale and rank as Starters, Emergers, Risers and CX Champions.

Marketers can successfully execute technology to help them accomplish cool things that expand their brand, reach more prospects, and facilitate sales in closing more deals. The key to making it happen is choosing the right tools. Anytime you’ve shopped for marketing automation tools you’ve undoubtedly dug through extensive lists of options. The sheer comparisons are enough to make you give up and keep doing things the old way!

It is a common use case for multiple departments in an organization to want to work in a single OneDesk account, yet do not want to see the other departments’ tickets. For instance, the IT department and HR department may not want to see each other’s tickets either for privacy reasons or because they do not want to be bogged down by irrelevant work items. OneDesk has flexible tools to organize tickets as well as automatically route tickets to the right agents.

How to deliver higher quality outcomes on faster deadlines with a cohesive (& happy) team.