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Benefits of Time Tracking with OneDesk

Time tracking refers to how businesses record time spent on work tasks and projects. Utilizing time tracking enables businesses to track progress on tasks, monitor productivity, and accurately compensate employees or bill clients. Commonly, businesses use work management software in order to fulfill their time tracking needs.

Sending Secret Messages with the Courier API and Node.js

Follow along with the video tutorial: We are launching our first hackathon next week, and giving away over $1K in prizes! Join us in building a cool project and winning any of the following prizes 🏆 Additionally, everyone who submits a project successfully integrating the Courier API will receive a $20 Amazon gift card! Not sure where to start? In this tutorial, we will be building a Node.js app that sends multi-channel notifications in morse code.

Top 6 Digital Employee Attendance Tracking Options to Replace Spreadsheets (In-Depth Post)

Working from home, paid time off, and absenteeism are the bane of any business owner looking to maximize their profits. The problem is that all three of these factors seem to have become ingrained in modern work culture. Remote or hybrid work is the reality that most business owners now face following the pandemic – as long as their business model can accommodate it.

This Season, AI is in Vogue: Conversational AI For Retail and eCommerce CX

Back-to-school, Christmas, or simply refreshing one’s home decor for the changing season. Whatever the occasion, the holiday shopping season is fast-approaching, and for some, already underway. Yet, this season is a bit different from those of the past. For one, consumer habits have evolved since the pandemic- nearly 40% have switched brands or retailers during the pandemic, and more than 80% have new shopping behaviors, such as adopting “buy online and pickup in-store” services.

15 vital internal communications tools for the digital workplace

When you’re living in the middle of a workplace revolution, it can be hard to see the forest for the trees, especially if you’re a Millennial who grew up with technology — literally. Born between 1981 and 1996, Millennials ranged from eight to twenty-three when Facebook was first released on the Harvard campus in 2004. (Yes, Facebook is that young.) After that, more social networks followed: Twitter in 2006, Instagram in 2010, and now TikTok in 2016.

ITSM Fundamentals: The Core Functions of ITSM

As businesses grow, hire more employees, and develop larger networks of IT assets, their need for a more comprehensive IT strategy grows. There has to be a framework upon which they handle requests, issues, or anything else relating to their internal network to keep a mid-size business running smoothly, This is where IT Service Management (ITSM) comes in. ITSM goes beyond just a basic ticketing system, setting a solid foundation with sets of procedures for every key aspect of IT.

Are You a Toxic Boss? Signs Your Leader Habits Might Be Damaging Your Team

Toxic bosses are like the elephant in the room: they exist, but we don’t talk about them, even when we should be. No one deserves to be working under those conditions! Especially, if you’re like most people that spend the majority of your waking hours at work. It’s important to have a healthy and positive work environment in order to be productive and happy. Unfortunately, not all bosses promote this workplace culture.

Agile Project Managers' Guide to Successful Project Completion

When it comes down to managing your workforce, there are multiple theories about project management to choose from. However, as you begin your research into which theory fits right for you and your business, you will probably see one particular word that shows up every now and then – Agile. Many companies are now talking about the need to be more agile. The pace of change is not only moving fast. Instead, it’s accelerating.