Syncing in Slack, Whisker’s engineers minimize service outages and build quality software for pet owners.

In our new series, customer service leaders discuss industry trends, including how embracing a tierless model can help agents resolve issues faster.

As a project manager, your job is to see the entire project reach 100% completion. To get there, you’ll need strategic, expert communication that generates alignment on your project right from the beginning. What do you need to make that happen? A project roadmap template is the best tool available to help you do exactly that. The project roadmap probably won’t make it on the cool-kid list of the most popular project management charts.

Gone are the days when email was the main channel of digital communication. In 2022, messaging apps are the way we all communicate in our personal and professional lives. We use WhatsApp, Facebook Messenger, Telegram, Viber, and others to communicate with friends and family. At work, we rely on platforms such as Slack, Microsoft Teams, and Rocket.Chat. However, some of these messaging platforms have one big disadvantage compared to email - the lack of interoperability (or cross-platform messaging).

Do you know how to improve project transparency? ‍ If you are trying to unlock higher levels of team productivity, you need to consider project transparency. When it comes to pushing projects forward and making progress, all key stakeholders must have access to the information they need to effectively complete tasks. Sometimes, it’s impossible to predict what information stakeholders will need to access. ‍

Do you manage a team that has deadlines? Are you someone who has to complete business tasks on a schedule? If you answered “yes” to either, you likely already know the pain of meeting deadlines. Somehow it hardly seems to matter how much time a task or project is given. As any deadline nears, we humans seem extremely adept at missing them or at least coming close to doing so.

In March 2020, many employees were sent home due to COVID-19. Two years later, reintegrating employees and teams after working from home for an extended period will be challenging for leaders and internal communications. Hundreds (or thousands) of employees may be coming back the same week. You also might have hundreds of employees hired during the pandemic and have never been to the office.

Time is precious thing, we collected top 10 time management quotes to know more about its techniques and sayings Time? That's a precious piece of gold; if you lose it, you will never have that same time again in your life. On the other hand, now you are the hero of your own life; you have to play a crucial role here to keep it up and be motivated with the flow of time. It would be best if you acknowledged why is time management important for you and your team.