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How Miro takes frog from belief to innovation

For over 50 years, the team at frog has harnessed the power of in-person collaboration to help their clients bring new products to market and transform their businesses. Their process and the incredible outcomes they produce have earned them a reputation for excellence. There’s a reason brands like Porsche, GE, and Pfizer turn to Frog to inject new levels of innovation into their product design.

Entrepreneurship advice from five of the top 100 female entrepreneurs of 2020

Entrepreneurship is tough no matter who you are. Yet, for a long time, the entrepreneurial journey has been especially challenging for women. In the US, despite owning 40% of all businesses, females receive less than 3% of venture funding. The discrepancy is especially concerning given research that shows women return twice as much revenue per dollar invested than men.

Infographic: 10 Pros and Cons of Working Remotely

Remote working, working-at-home, telecommuting, and any other similar variations of terms that describe working outside the walls of a traditional office, are getting increased popularity in recent years. Before Covid 19 working from home was a luxury that many of us dreamed of. Seeing pictures of remote workers in some distant places was something that we all wished for (at least I know I did). But let’s be real. Not all that glitters is gold. Working from home has some pitfalls as well.

What makes Zendesk champions of customer service

Everyone knows customer service is important. Or at least everyone should know. Because we are all customers. And customer service is everywhere. Some customer experiences are obvious. You’re probably thinking about them now. For example, the way the clerk treats you in a store, or a company’s generous return policy.

Best Email Management Software for Customer Service in 2021

In 2020, close to 306.4 billion emails were exchanged each day, and this number is expected to shoot up to over 361.6 billion daily emails in 2024.1 With so many emails being sent and received on a daily basis, email management is critical for organizations to function smoothly. Especially for customer-facing teams that deal with customer emails, day in and day out.

Top 10 Notion Alternatives to Help Make Your Lives Easier

In the digital era, workspace applications are the key to success in any business. When it comes to selecting the right collaboration application for your workplace, it can be difficult to identify what tools to prioritize and what ones can be compromised on. Some applications are more task based and lacking in collaboration or vice versa. Getting everything you want from collaboration apps can sometimes be a difficult feat.

How an Explosive Detection Agency Eliminated Overtime with Scoro

Bombs Away is an independent UXO (unexploded ordnance, explosives) consultancy from the Netherlands. The company provides historical research services for governmental institutions and construction companies worldwide and helps to neutralize areas that might contain bombs still in the ground after World War 2.

The Risks of Hybrid Work

Remote work has been one of the great success stories of the COVID-19 pandemic. It has made employees happier and more productive, and has provided major cost savings for some employers. Working remotely is now considered by many to be the future of work. Despite all the positives that workers have enjoyed while working from home, some people are still anxious to get back to the office. Some employers want their teams back where they can see them as soon as possible.

How to Design a Scalable Notification System

Creating the perfect notification strategy is like walking a tightrope of constantly changing do’s and don’ts. Send too few, and you may fail to engage your user base. Send too many, and you may quickly annoy them. Utilize multiple channels for a more holistic strategy and risk overwhelming your user. Focus on a single channel, and they might not notice your messages timeously. Send your notification in the morning, and it could get lost amongst all the others.