Teams | Collaboration | Customer Service | Project Management

Latest News

A Comprehensive Guide On Time Management Reporting (Including Tools)

Curious about time management reporting? It’s no secret that keeping track of employee time can significantly improve your team’s productivity and profitability. However, tracking work hours involves analyzing hundreds and thousands of records in employee timesheets. How can you use this data to your advantage? Time management reporting can help you convert time entries into lucid information using visual aids like charts and graphs.

Top 12 Employee Monitoring Software (Features, Pricing)

Looking for the best employee monitoring software? In this article, we’ll highlight 12 excellent employee monitoring tools to help you choose the perfect one for your needs. We’ll go over their key features, pricing plans, and user ratings to help you make an informed decision.

Part 3: Three Ways to Achieve Success for Your Customers...and Your Bottom Line

“While virtually all customer success management initiatives start out as “churnfighters,” you can’t stop there. The challenge is to gather and use the data from every interaction to move your team out of reactive mode and into far more effective proactive stances.”1

Employee Monitoring Software Comparison: Teramind vs. Hubstaff

Similar to Workpuls (check out our Teramind vs. Workpuls review here), Hubstaff is primarily a timesheet management and productivity tracking solution that has some employee monitoring capabilities such as app and URL tracking, screenshots capture, and basic notifications features.

The ultimate guide to creating a web design workflow

Beautiful website design doesn’t just happen. While your clients might think their slick, high-functioning website popped out of nowhere, you know that a lot of blood, sweat, and tears went into it. Most of your clients have never been through the web design process before. This will be their very first experience, which is why it’s so important to make it as straightforward as possible. Doing so will alleviate any stress, confusion, and ultimately, any unhappy customers.

Is remote work working? A one year check-in

As of mid-March, 12 months have officially passed since hundreds of millions of people around the world began working remotely to help slow the spread of the newly emerging coronavirus. What many of us thought might be a month or so of “flattening the curve” has now been a full year of working from our homes, with far-reaching effects on our relationships, processes, and work habits.

Build vs. Buy: What's better for a transactional email notification service?

“Transactional email is complex, and for most teams, it’s a tedious afterthought rather than a first-class citizen,” according to Postmark, an email API provider. When it comes to both transactional and triggered email, many software teams assume that the logical next step is to start building their own notification system. But moving down this path without a clear view of the complexities and the size of the undertaking might not be the best solution for your business.

Scoro Raises $16M to Take Work Management Software to Next Level

Today, we’re excited to announce that Scoro has closed a $16.4 million Series B round led by Kennet Partners. Additional investors included Columbia Lake Partners and previous investors Inventure, Livonia Partners and Tera Ventures. We’re thrilled to join an elite group of Estonian start-ups which have raised over $20 million in venture capital, such as Skype, Wise, and Bolt.

10 Proven Benefits of Working Remotely for Organizations

Workplace flexibility is a key topic in the future of work that the pandemic has only accelerated. However, there are multiple benefits of employees working remotely for organizations that go beyond pandemic prevention. The future of work can’t be envisioned without flexibility. Companies across the world are asking employees to work from home. Hence, remote work has become the new normal for businesses and workers alike.

The Risks of Remote Desktop Security In 2021 & How to Overcome Them

Interested in learning about remote desktop security? With the COVID pandemic, most businesses had to transition to virtual work unprepared. And this became a prime opportunity for attackers to launch RDP (Remote Desktop Protocol) attacks on public-facing servers with unpatched vulnerabilities. Don’t worry. It’s never too late to work towards ensuring remote desktop security. In this article, we’ll cover everything about remote desktop security and its risks.