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How AI and data analysis can help your business provide the personalised service customers demand

Businesses should know a lot about their customers. After all, most companies possess significant data about the people who buy their products and services. But here’s the problem: much of that data remains untapped. Not being able to harness the power of that data means companies face real danger.

Top 10 Value Additions of Convene to Board Meetings

Board meetings are a critical action that allows company directors to discuss and address company-wide concerns. This is where executives come together to make decisions of strategic importance. Every executive committee wants to run an efficient meeting, but the process can be increasingly time- and data-intensive. But with the rise of board management software, boards can streamline meeting processes and ensure efficiency at the same time.

Modern CX is long overdue in the passenger transport industry

Weary travellers who’ve been cooped up since COVID-19 are hungry for adventure in 2023. Despite economic uncertainty, 73% of people surveyed by Booking.com are more optimistic about travel than they were in 2022 and half say that investing in a holiday is a top priority. This travel boom is an opportunity for airlines, cruise companies and rail services to gain a foothold with high lifetime value customers.

What is multilevel security, and why does it matter?

In today’s world, organizations must be conscious about protecting data and safeguarding the exchange of information. On top of that, digital transformation has become ubiquitous, covering everything from the organization's top-secret business leads to unclassified day-to-day operational information. With this level of digitization, the risk of cyberattacks also comes to the fore. A multilevel security (MLS) approach is crucial in privacy-conscious organizations prioritizing data security.

The 7 Best Ecommerce Chatbot Solutions and What Makes Ecommerce Bots Succeed

From product recommendations to one-on-one personal shopping and customer support to order management, the use cases for ecommerce chatbot solutions are endless. This is why the eCommerce industry was one of the first industries to embrace chatbots and conversational AI virtual assistants, and why it’s more important than ever for companies in this industry to deploy the best eCommerce chatbots to assist their customers.

Building Android Push Notifications with Firebase and Courier's SDK

Push notifications have become an essential part of modern mobile apps, allowing you to keep your users engaged and informed. However, implementing push for different platforms can be a complex and time-consuming task, requiring developers to set up and handle token management, testing, and other logistical details.

Strategic Alignment: How It Is Used in Project Portfolio Management?

Strategic alignment is a concept that is becoming increasingly important in the world of project portfolio management. It can be challenging to understand, but understanding how it works and how it can help you manage your projects more effectively is essential for success. In this blog article, we’ll explore strategic alignment and how it can be used to ensure efficient project portfolio management.

How to conduct a technical SEO audit for your client

So, you’ve written lots of powerful content, used your keywords, and added high-quality links. You should be on the way to SEO superstardom. Right? Not necessarily. Before you automatically assume your efforts will land your client at the top of search engine result pages (SERPs), you need to think about the nuts and bolts of your strategy. Achieving true SEO optimization that positively drives your search engine rankings takes constant checks and re-checks of your work. Are there errors?

Product Prioritization Frameworks: Why Your Product's Success Depends on Them

Product prioritization is the process of evaluating items on a product backlog — features, epics, stories, bug fixes, or entirely new products — and ranking them according to which ones promise to deliver the most value for the work involved. After ranking these items using one or more product prioritization frameworks, a product team can then meet with the Developers to discuss how to break the higher-priority activities into actionable tasks.