Managing the workforce is the responsibility of a company’s human resources (HR) department. This entails various tasks connected to finding, selecting, onboarding, educating, growing, rewarding, and retaining personnel. And it’s as complex as it sounds!
How to forge strong work relationships in remote teams.
There are ways to integrate cross-channel notifications via individual APIs, but we’re here to provide you with a quick guide to send across your preferred channels in one single API call. This guide will focus on sending and automating messages via Slack, MS Teams, and any other channel of your choice from your Node.js applications. You can also automate Slack and Microsoft Teams notifications using Python. This blog is a comprehensive setup guide.
In our world, the word “retainer” is synonymous with “client work”. Due to our familiarity with retainers, and knowing that it’s tied to lots of revenue, we’re thrilled to share that Teamwork has launched our very own Retainer solution! For those that are unfamiliar with this concept, a retainer is a long-term contract between a business and a client that’s based on ongoing services.
At Freshworks, we have always built software that delivers value to our customers. It starts with a deep understanding of the day-to-day users of our solutions.
A guide to 7 excellent opportunities that emerge in a recession.
What if we told you that there were “hacks” for bumping your clients’ SEO strategy to the next level? Of course, unlocking SEO growth for better client results has a ton of factors. Everything from social media strategies to content marketing efforts plays a role in how your clients pull in new customers and increase search traffic.
If you’re looking for a way to streamline customer support and improve customer satisfaction, a help desk ticketing system might be the perfect solution. From incident management to tracking trends, these systems are designed to make it easier for customers to get their issues resolved quickly and efficiently. In this article, we’ll introduce you to the world of help desk ticketing systems and what they have to offer.
Are you feeling overwhelmed with managing tasks in your enterprise? Enterprise task management software is a great way to improve productivity and increase agility. It can help automate processes, support collaboration, and provide task scheduling and reporting capabilities. In this blog post, we’ll look at 12 of the best enterprise task management software solutions in 2023.
Mo Elsopki, Head of Customer Experience at PeopleSafe tells us how their live Customer Operations dashboard builds friendly competition among agents as well as deflecting ‘internal tickets’ from other departments to help them stay focused on providing great support.
