Did you know that unmanaged digital assets pose a serious security threat? Breaches involving these unmonitored assets take an average of 291 days to identify and contain—24.7% longer than breaches involving managed data. This delay highlights the critical importance of effective asset management in cybersecurity to mitigate potential threats (phoenixnap.com). In this article, we’ll cover the basics of asset management in IT Service Management (ITSM) and cybersecurity.

Are you looking for the best screen recording software for Mac in 2025? You are on the right page. Content creators, individuals, and expert professionals in multiple industries use such software or tools to explain a problem, demonstrate a solution, provide commentary, or visualize a point they wish to make. Trust us, it’s much faster and better this way than through emails and chat. Furthermore, tools for recording screens for Mac are also available for both personal and professional use.

Eminem You have only one chance to make the first impression. Successful customer onboarding, is your opportunity not only to draw users’ attention to your product but also to make them stay, converting into long-term paying customers. Moreover, it’s up to you to decide whether to capture this opportunity or just let it slip.

This month we have been busy making some exciting updates to your Miro experience. From organizing your workspace with Spaces to making decisions faster with built-in Video Calls, and supercharging collaboration with Intelligent Widgets, there’s a lot to explore. Scroll down to take a look at What’s New in Miro this month.

Discover how to use a robust lead management process to boost your business and move qualified leads down the sales funnel.

Change management helps guide people through organisational changes to achieve success. Learn what it entails and explore six steps to make it work effectively.

Managing audits, tax filings, and client requests can be overwhelming—but effective project management changes everything. With the right tools, you can meet deadlines, stay organized, and keep clients happy—no more late-night stress over missing spreadsheets! The global project management software market was estimated to be worth USD 6.59 billion in 2022. It will expand at a compound annual growth rate (CAGR) of 15.7% from 2023 to 2030.

Cross-functional collaboration is vital for the success of a remote team. Unfortunately, according to a study published in the Harvard Business Review 75% of the time, a cross-functional team is dysfunctional. Yet, OWL Labs claimed that in 2019, individual contributors in the United States were 20% more likely than average to work remotely full-time.

Service Level Agreement (SLA) is a crucial component of managing expectations between service providers and their customers. Whether you’re running a customer support team or negotiating with a vendor, understanding and implementing SLAs is essential for maintaining accountability, measuring performance, and ensuring satisfaction. Let’s dive into what SLAs are, why they are critical for customer service and support teams, and how customers use them to evaluate potential vendors or providers.

Key Performance Indicators (KPIs) are essential tools for any organization aiming to measure success, drive growth, and ensure strategic alignment. Whether you're a team leader, business owner, or manager, understanding KPIs is vital for improving performance across employees, teams, and the entire organization. In this blog, we’ll define KPIs, explain their importance, and explore how they can be leveraged to improve organizational performance.