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Nurturing an Ethical Hybrid Workplace

The current global epidemic has definitely changed the workplace sphere — a digital setup became a must in efforts of continuing operations. Now that much progress is being made with vaccine rollout in hopefully seeing an end to the pandemic, employers are exploring new work arrangements. One of which is a middle ground between working remotely and physically — a hybrid workplace setup.

How HR is Responsible for the Workplace Human Experience

Why do people choose the jobs they do? This intriguing thought was the subject of a conversation between Amanda Berry, Manager of Corporate Brand & Communications and Head of Internal Communications at Simpplr, and LaToya Lyn, Chief People Officer at Help Scout, during the tenth Cohesion Podcast. The question “Why do people choose the jobs they do?” was also the catalyst of LaToy’s quest for understanding the dynamics of how people go through their career journey.

Consulting Sales Process (5 Closing Steps)

Do you have a consulting sales process to effectively close consulting clients? When you have clear and consistent sales processes, this inevitably leads to closing more sales. While it is important to experiment and test new strategies, you must develop a repeatable sales process that is scalable. If you’re interested in learning new closing techniques, keep reading.

12 Time Management Tools And Techniques That Actually Work

Whether it’s in your personal life or your professional sphere, you must master the art of efficient time management if you want to get things done. Fortunately, with the right combination of time management tools and techniques, you can organize your time, boost productivity, avoid missed deadlines, and become a time management ninja in no time. In this article, we’ll show you seven effective time management techniques and five powerful time management tools you can start using today.

10 Wildly Effective Time Management Systems

There’s no doubt that managing time efficiently is crucial to success. However, you need to understand how and where you spend your time. How do you do that? By using time management systems! Time management systems can help you minimize wasted time, increase productivity, and unlock your full potential to accomplish daily goals. In this article, we’ll highlight 10 great time management systems and discuss how they work.

Multiple Services on a Single OneDesk Account

If your company manages multiple services, brands, or a variety of departments each with different workflows, branding or websites, it is important to be sure your clients are receiving properly tailored support. On the other hand, you’ll want your agents to have centralized communication and a streamlined workflow to manage tickets and tasks, even across brands. Luckily, OneDesk’s robust customization options allow companies of all kinds to to set up their apps to best fit their needs.

Solving The Remote-Work Productivity Questions Once And For All

There has been no shortage of digital ink spilled about the merits and pitfalls of remote work. A seemingly unending surge of worker surveys, scientific studies, pundit prognostications and C-suite demands have coalesced around the one intractable truth — nobody seems to agree if remote work is a productivity boon or bust. To be sure, today’s companies are highly motivated to understand this dynamic.

How to Use Mattermost for Secure Collaboration

When we ask our customers what IT teams appreciate most about Mattermost, security is often at the top of the list. The fine-grained control of Mattermost capabilities and the ownership of their critical data within Mattermost are the two most cited benefits. But ownership of data also implies responsibility, and much of the burden of this responsibility is placed on IT to manually execute.