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All You Need to Know About Succession Planning

Do you know that only 49% of organizations are confident in maintaining clear and consistent succession strategies to develop next-generation leaders? We don't intend to blame them we understand that making succession plans is challenging. Every forward-looking owner desires to see their business continue to grow long after their active years. And they don't want their business to collapse because of the sudden exit of a crucial team member.

With Geckoboard, our First Touch Resolution improved by 41%

When Amir started in his role as Customer Service Director at a leading, global software company there was little structure or accountability within the Support team. They weren’t on the same page — and individual performance varied drastically. Being a remote team only amplified the problems, agents were often working in silos with no visibility of what others were doing.

We360.ai Version V2 Launch: The Future of Employee Productivity

‍ We're thrilled to announce the launch of We360.ai V2, the latest version of our SaaS-based platform that empowers businesses to optimize their operations, enhance productivity, and streamline processes. The vision we had two years back in 2021 for our version 1 ‘Black Eye’ was the same; our new version is also poised to revolutionize employee productivity.

Courier One-Time Send is here - for everybody

We are excited to announce the official launch of One-Time Send, a powerful feature designed to simplify and expedite the process of sending one-time notifications through Courier. It's one piece of a web app redesign that we started recently (dark mode shown coming soon). Based on invaluable feedback from our customers during the closed beta, we have refined and improved One-Time Send to make it even more efficient and user friendly.

The 5 Stages of Team Development

TL;DR: Remote marketing teams have become more common, but unlike “traditional” teams that work in the same physical space, team leaders have the added responsibility of being more proactive and strategic about how they manage their teams. Understanding the five stages of team development enables you to get teams started, resolve conflicts more smoothly, share information effectively, achieve top results, and then review outcomes to keep finding ways to improve.

11 Best Meeting Minutes Software Solutions in 2023

Meeting minute software are a must-have for any organization, business, or team that wants to keep track of what was discussed in a meeting. Not only do they keep everyone on the same page, but they also provide an important record of decisions and discussions that can be referenced at a later date. Moreover, meeting minute software can provide structure and guidance for attendees so they know the agenda of the meeting.