Last week, the open-core team chat platform Mattermost announced that“Mattermost Cloud Free will no longer be offered after July 26, 2023.” This likely came as an unpleasant surprise to users on that plan, as less than a month before, Mattermost’s pricing page featured the promise that the Cloud Free plan would be“free forever”.

‍ We're thrilled to announce the launch of We360.ai V2, the latest version of our SaaS-based platform that empowers businesses to optimize their operations, enhance productivity, and streamline processes. The vision we had two years back in 2021 for our version 1 ‘Black Eye’ was the same; our new version is also poised to revolutionize employee productivity.

Prepare for the upcoming recession with a tech stack refresh.

The biggest challenge any organization is facing in the corporate world is to monitor and evaluate the staff output, presence, and software usage because it is getting difficult to control the staff. That’s why many organizations find deploying Employee Control software to be extremely helpful no matter if you have office-based, hybrid or remote staff. But before we proceed let us first understand what is employee control and why it is necessary. Take a Free Trial.

Meetings are an essential part of business communication and collaboration, but they can also be time-consuming and overwhelming. That’s where meeting management apps come in handy. These apps help you organize and streamline your meetings, making them more productive and efficient. With so many meeting management apps available on both Android and iOS platforms, it can be challenging to choose the right one for your needs.

A new global survey highlights the many obstacles to productivity facing desk workers today – and the new, better ways that leaders can support them.

Customer loyalty comes by respecting and continuously exceeding customer expectations. According to a study published by Rare Consulting, 83% of customers say that their loyalty to a brand is mainly down to the fact that they trust them. The same study also reveals that while price (81%), quality (80%) and convenience (55%) are the key factors in making a purchase, companies and brands that are liked (86%) and trusted (83%) benefit from more loyal customers.

Despite the accelerating pace of Generative and Conversational AI innovation disrupting contact centers, today’s customer experience (CX) agents are under the same pressure points as always – business performance pressures from one side and demanding customer expectations from the other.

In our most recent cohesion podcast, we share the inspiring career journey of Barbara Massa, Executive VP of Chief of Business Operations for Mandiant. With over 20 years of experience, she has played a significant role in taking a company public, and successfully executing several acquisitions—and she had great insight to share!

Our handpicked list will inspire you to create a strong and durable culture at your own place of work.