Time theft is a severe concern that HR managers must not ignore, particularly in today’s rapidly changing work settings. The question of correct time tracking has significantly evolved regardless of the employee’s remote, hybrid, or on-site work setting. Whether it concerns clearly defined working hours or specific tasks that employees make to address personal issues, such micro-shirking accumulates and gradually impacts the company’s margins.

Remember the days when contacting customer support meant navigating a phone tree, waiting on hold for an eternity, and then explaining your issue to multiple agents? Thankfully, those days are fading fast. Artificial intelligence (AI) is transforming the customer support landscape, making it faster, more efficient, and more personalized than ever before.

The way we work has changed a lot recently. Hybrid and remote working are now the norm, meaning teams have to rely on communication tools to stay connected, organized, and productive. With remote work becoming the norm due to the pandemic, it’s clear that seamless collaboration is essential for success. Teams are spread across time zones, hopping between virtual meetings, juggling projects, and trying to stay on the same page. The key to making it all work smoothly? A powerful communication app.

Are you looking for the best employee goal management software? You are on the right page. Throughout our careers, we have many priorities and goals. However, if you don’t track their progress, you won’t reach your targets. Moreover, manually tracking these goals and settings is time-consuming and inefficient. So, what should you do? The answer lies in a little investment in the right software. That is software for managing goals. However, why?

As anywhere work and AI reshape the modern workplace, traditional employee recognition models fall short. Dispersed teams and stretched HR departments need scalable, innovative recognition and rewards solutions that foster a deeper sense of value and commitment — leading to more engaged people and higher retention rates.

The ROI of Employee Monitoring Software: A Story of Alex, the CEO ‍ Alex sat in his office, staring at the numerous software proposals in front of him. As the CEO of a mid-sized technology company, he had always believed in the power of automation and technology to streamline operations and drive business success. However, one recent proposal from a vendor called We360.ai had left him unsure.

In today’s fast-paced and constantly evolving business landscape, shared services teams play a critical role in delivering consistent and efficient services across various departments within organizations. Whether it's finance, HR, IT, or customer service, shared services are essential to streamline operations, reduce costs, and improve service delivery. One of the key challenges these teams face, however, is managing and sharing knowledge effectively.

AI in HR is helping make employee service more efficient and personalised throughout the entire employee lifecycle. Discover more in this full guide.

Learn how to use artificial intelligence to gather, analyse, and understand customer feedback, which can lead to a more effective customer experience.

Effective employee communication is vital to increase productivity, improve employee service, and ensure security—especially in a hybrid world. Read our blog to learn how to enhance it.