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G2 Awards for Winter 2023

G2 Awards Based on thousands of reviews within the IT Service Management sector on G2, HaloITSM has been awarded 6 badges for the Winter of 2023. As you can see from the image above, these awards include: Overall, three of our ratings that stand out on G2, which we are really proud of, include ‘Ease of Use’ (9.8/10), ‘Quality of Support’ (9.7/10) and ‘Ease of Setup’ (9.2/10).

Creating a cohesive employee experience after a merger with strong internal communications

Savvy organizations know that this process starts with keeping the lines of communication open. And this is a two-way street. Oftentimes, communication is a top-down process where employees aren’t comfortable asking questions. However, with the right internal communications and employee experience strategy in place post-merger, companies can create a space where employees feel seen and heard. And this keeps employee burnout at bay, frustrations low, and contributes to a cohesive company culture.

7 Ways Managers Can Support Employees' Mental Health and Well-Being

As a manager, you will want to do whatever you can to support your employees’ mental health and well-being. After all, employees who feel happy at work are 13% more productive and are much more likely to approach the inevitable obstacles of their job proactively. Individuals who have a good work-life balance are also healthier and will thus require less time off. With their mental health and well-being nourished, employees are much more able to give their best every day.

Kevtech's Advice on How to Start a Career in IT

So you’re looking to start a career in IT. Good for you! IT jobs have been a dream for young professionals in recent years thanks to the rapid changes in the technology landscape. High pay, high demand, what’s not to like? However, in order to get started properly in IT, there are a few things that you need to get right. What are the possible career paths for you in IT? What skills do you need to start your career in IT? Can IT skills alone help you secure a job at the help desk?

Why you need to think about internationalization before you start developing software

Starting a new project is exciting. There’s so much to think about — like how to make it scalable, reliable, maintainable, and secure. With so many moving parts to juggle, internationalization — or the process of designing software so it can be translated into many languages — is often not your first priority. Today, Mattermost is shipped in 21 languages. The entire Mattermost project contains more than 64,000 words in 9,500 sentences.

Gantt Chart Vs Timeline: Similarities and Differences Explained

When it comes to planning and managing projects, many people prefer the Gantt Chart method. This basic visual tool is simple to understand, easy to use, and can help you stay organized and on track. However, there are times when the Timeline method may be a better choice. For instance, if you’re dealing with a long project that has multiple phases, a Timeline can be more effective in highlighting each stage and minimizing confusion. Which method should you use? That’s up to you!

Why an abundance mindset is key to getting hybrid work right

The emergence of hybrid as the default way of working within the corporate world is one of the most important and long-lasting changes driven by the COVID-19 pandemic. In theory, at least, it’s a welcome change for employees, who have expressed a preference for hybrid models. Chief among the reasons employees give for this preference is the ability to balance the convenience of remote work with the collaborative, social, and cultural benefits of working in person.

More Power To You: Workstatus Product Updates December 2022

Welcome to the Workstatus product update for December! We’re excited to share what our team has been working on this month. This month, we’ve made some major improvements to our powerful workforce management software. We’ve also released in-demand new features for our desktop and mobile app that make it even easier to track your time, manage your workforce, organize your workflow and get more done.

How the Pandemic Changed Business Forever?

The COVID-19 pandemic has caused widespread panic and disruption on a scale that is hard to comprehend. Amid all this chaos, one silver lining has been the rise of remote working. Forced to adapt to a new reality, large and small businesses have embraced remote working to keep their operations running during these challenging times.