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Creating the Best Remote Employee Engagement

We are seeing unprecedented times in our world. The growth of the remote workforce is becoming a mainstay for employers as we move into a post-pandemic environment. In fact, according to a June 2021 Bloomberg article, a Morning Consult poll on behalf of Bloomberg News revealed that “39% of US Adults would consider quitting if their employers weren’t flexible about remote work.” That is astounding news!

The Top 15 Toggl Alternatives in 2022

Find out the top 15 Toggl alternatives, their features, prices and benefits. See the features comparison among the tools and choose what suits you the best. Toggl is a simple time tracking solution for businesses that seek to increase productivity and supervise their workers without any manual labour. Freelancers and small teams will find it to be the ideal resource for taking their businesses to the next level of success.

How to run the perfect client presentation

Pitching your agency as the perfect fit during a client presentation is daunting. You have to remember product positioning, messaging, client goals, and most importantly, selling your service. Most of all, a client presentation must add value. The aim is for clients to envision what it’ll look like if they work with you and how you’ll help them reach their goals. The failure of most client presentations is how they land. Some are full of text-heavy slide decks. Yuck.

Guide to Automating External Workforce Management

When you go from managing a team of in-house employees to managing an entire external workforce, it can be tough to keep up. You have to worry about payroll, benefits, scheduling and more. The best way to manage your external workforce is by automating as much of the process as possible with HR workflow automation solutions. Here are 20 tips for automating your external workforce management.

What is Absenteeism? How to manage absenteeism at work.

Did you know that productivity loss in the US ranges from 22.6% for planned employee absenteeism to 36.6% for unscheduled absenteeism? That’s according to a survey by SHRM. In this blog post, we will discuss what absenteeism is, how to measure it, and how to manage it in your workplace.

What to Look For in Configuration and Change Management Tools?

In an industry already loaded with jargon, it's easy to feel overwhelmed. If you've never heard of Configuration and Change Management (CCM), you might be wondering: Is it the same as run-of-the-mill change management? Is it a combination of the dual concepts of change management and configuration management? A new, third thing entirely? Our guide will help you navigate these troubled waters with ease.

Here's how a customer-centric approach can help traditional retail banks win back customer trust

While 2020 will certainly go down in history as the year that rocked our economic foundations, it’s not the only period to have done so. Just 12 years prior, we experienced the Global Financial Crisis, allegedly the worst economic disaster since the Great Depression. Traditional retail banks were largely blamed for the 2008 crisis, and consumer trust in them plummeted—this trust has not been regained yet, according to an Accenture report.

The 12 essential customer service skills for every employee

Everyone in an organisation needs to know what it takes to keep customers happy. According to research published in Forbes, 59% of companies with a CEO who is focused on customer XP report higher revenue growth, compared to companies without a customer-focused CEO. The customer-focused culture is led from the top and should be observed and adhered to company-wide. In a fast-changing world during a global pandemic, priorities are changing.

Multi channel strategy: how many social channels are too many?

Discover how many social channels brands should be using, and which ones are likely to deliver the best results. To determine effective multi-channel planning for content and promotions, we will look at the vast array of channels, how to determine if they are appropriate and how an audit might reveal surprising results. will also look at the major platforms and sketch out a broad understanding of which industries they best serve.