Teams | Collaboration | Customer Service | Project Management

Latest News

Solving employee performance tracking questions once and for all

Remote working environments involve employees operating virtually or online instead of working at a physical campus. They connect to the company workspace and co-workers via certain software. While working flexible employee performance tracking is one of the factors that organizations always wanted to keep an eye on. According to Owl Labs, around 16% of enterprises globally have rolled out 100% remote working environments.

15 Time Management Blogs You Need to Read

Time management is an essential skill for any employee, project manager, or entrepreneur. But it’s equally tricky to get right since there’s no one-size-fits-all approach you can use. To help you find proven time management strategies that work for you, we’ve curated a list of the top 15 time management blogs. Each one offers their readers a wealth of information regarding effective time management, improving productivity, and maintaining a work-life balance.

12 Practical and Effective Remote Work Time Management Tips

Remote work time management can be very difficult to master at first. You’re constantly balancing your work with other responsibilities and it can quickly become overwhelming. Fortunately, there are many things you can do to get in control of your schedule, including effectively tracking your time and work. In this article, we’ll cover the importance of time management in remote work, its challenges, and 12 time management best practices for remote work.

Change Enablement vs. Change Management: What's the Difference?

Change is the only constant, particularly in a rapidly evolving industry like IT. Software gets constant updates, new hardware gets launched, and frameworks evolve with trends. Staying up-to-date on these changes can help you stay ahead of the competition. But it's not always easy to get people used to these new changes. It’s no surprise that change management has been a key aspect of ITIL.

Tools For Business Consultants (Try These 12)

Have you been searching high and low to find the best tools for business consultants? Look no further. We have taken the time to pull together a comprehensive list of must-have tools for your consulting business. If you’re serious about taking your consulting business to the next level, you should consider investing in the best applications and solutions to drive growth.

How Virtual Engagement Activities Can Foster a Creative and Innovative Company Culture

Human beings are built to be communal. People thrive off the company of others, especially in the workplace, and it fuels creativity and encourages the performance of fellow employees. Not that it has to be consistently competitive, but certainly socializing with colleagues can inspire our mode of thinking.

Everything About SEO Reputation Management for your Brand

Many brands underestimate the power of reputation management until they are inundated with negative reviews from all sides. To minimize risks, any brand needs to engage in SEO reputation management to be preferred by your clients again. Everything starts with SEO. Before users get to the site, they get into the search results. You don't want the users to see only negative reviews or inaccurate brand information in search results.

Preparing for Your Virtual or Hybrid AGM: A Checklist

The year 2021 has passed, and it’s a new year for another annual general meeting. The previous years have opened up AGMs to venture out of the four-walled conference halls. In addition, the global crisis has become an accelerant for companies to adopt digital solutions and explore virtual and hybrid AGMs.

11 Must-Have Skills to be an Effective Call Center Manager

Call center managers are the backbone of any organization offering customer service. Without their leadership and skillsets, it would be impossible to maintain the company’s vision and goals and keep the staff members motivated. But what are the most important call center manager skills? In this article, we’ll highlight the 11 essential skills and qualities for a call center manager job.