Teams | Collaboration | Customer Service | Project Management

Messaging

Element launches E2EE Location Sharing

Location sharing can be seen in both a positive and negative light. Great in the sense that it provides an extra layer of safety and convenience to users. Ever tried finding your friends at a festival without location sharing? Impossible. A lone worker who wants the comfort of those back at base knowing where they are? Yes please. But, of course, it can also be a massive invasion of privacy and yet another opportunity for data mining and more ******* adverts.

Workplace Jargon - It's time to go; Slack commissions workplace communication habits survey

The growing secret to successful hybrid work? Informal chats, emojis and gifs! New data from a national survey of 2,000 remote and hybrid workers illustrates a preference for more informal and emotive communication. A finding that holds true across millennials and Gen Xers.

FOSDEM 2022's communication infrastructure was provided by Element Matrix Services

FOSDEM 2022 took place on Matrix 5-6 February, seeing anyone enthusiastic about free and open source software - from anywhere across the globe - meet, share ideas and collaborate. For a full write up from a pure Matrix perspective, visit the Matrix blog post. Element was a sponsor of FOSDEM 2022 and our Element Matrix Services (EMS) team provided all of the chat infrastructure for this year’s event.

How to Internationalize Your App's Product Notifications

Internationalization in software development, known as “i18n” for its number of letters, is as vital as ever for modern companies. Web-based products and services are no longer tied to geographical and cultural boundaries and not every potential customer speaks English. You might have designed your app with your native region in mind, but you’ll eventually need to expand your supported languages and regions to cater to a global audience.

A white label messaging app to create your own brand messenger

Want a secure custom branded web-based messenger, but don’t want to pay a fortune? You can have exactly that using Element Cloud, from just $15 per month! via GIPHY A branded Element web app is ideal for organisations and communities who want all the benefits of open and secure end-to-end encrypted messaging, but with a customised interface to make it look like their own.

The 4 most popular Slack alternatives: how do they compare?

Slack alternatives: why should you consider them and what are the best ones? There has never been so much talk about team collaboration software as nowadays. The world is witnessing a new working model and improving productivity while working hybridly has become high priority. Among so many options, we've noticed that organizations are looking for Slack alternatives.

Is WhatsApp secure enough for businesses? A quick guide for secure messaging

Is WhatsApp secure for companies? Can employees carelessly discuss work-related matters via WhatsApp? WhatsApp users were caught by surprise last year when they learned that some of their data is shared with Facebook. Millions of users received a notification about the platform’s Privacy Policy Update in 2021. But the news triggered a question: how secure is WhatsApp and is it actually secure for companies? The reactions were diverse.

Direct Mail Marketing Complete Guide: Secret of A Successful Business

Are you new to the marketing business and want to connect with potential clients? Are you familiar with direct mail? Direct mail marketing approaches potential customers that a business might not have reached otherwise for many reasons. Hence, this tool can be creative, relevant, targeted, and engaging in sparking a relationship and lay the first bricks to build trust. A report shows a 5 to 2% average response rate for direct mail campaigns. To know more about this robust tool, keep reading the post.

Build relationships with your customers through Conversational Commerce experience on Instagram

We are excited to announce the launch of Rocket.Chat’s Instagram Direct App, enabling businesses to integrate their Instagram Business account with our Omnichannel solution. The new integration helps businesses build relationships with customers, facilitating a conversational commerce experience in Instagram DM and providing a single omnichannel platform for the various consumer touchpoints.