Teams | Collaboration | Customer Service | Project Management

Messaging

What is The Importance of Chatbots in Handling Finance

The financial and banking industries have undergone remarkable growth in recent years. Banking Technology, or FinTech, is a cutting-edge program created for the financial sector to give their customers next-level customer support via chatbots. The goal of chatbots for fintech is to provide clients with the most flexible assistance possible while also serving as a guidance channel to help them better understand their demands.

Using Scrum Values Can Help Your Company Collaborate Better - Here's How

When it comes to the business world, things can change in an instant. What was once successful and profitable can quickly become obsolete. To stay ahead of the competition and maintain a strong foothold in the market, businesses must be willing to adapt and evolve with the times. Scrum can be useful in this situation. Scrum values are essential for businesses looking to succeed in today’s market. When a business neglects them, they risk becoming irrelevant and losing out to the competition.

How to optimize the productivity of your technical and operational teams with Mattermost

Technical and operational teams must manage complex workflows and tools every day. But when it comes to supporting these critical processes, general collaboration tools often fall short. Learn how Mattermost supports technical processes for better team collaboration.

In-app messaging: 15 examples to engage users

In today's fast-paced digital landscape, engaging with users is more important than ever. As a business, having a direct line of communication with your customers can increase customer satisfaction and loyalty. According to a study, 85% of businesses will provide direct communication channels like live chat to their customers by 2022. That's where in-app messaging comes in, offering a convenient and effective way to communicate with users at their fingertips.

Slack vs Discord: Identify your go-to tool

When it comes to choosing a communication platform for your company or startup, Slack and Discord are two popular options that are often considered. Both platforms offer a range of features that can be useful for teams, but they have some key differences that may make one a better fit for your needs. Slack is a business-oriented messaging platform that is designed for team communication and collaboration.

The Importance of a Marketing Plan and How to Create One

Do you know that, in today's digital age, the success of your business depends more on your marketing plan than the quality of your products or services? The days of relying solely on word-of-mouth advertising are long gone; this tiresome practice has been replaced by the marketing plans that you have chosen.

In-app messaging: A solution for enhanced user retention

In-app messaging is becoming an increasingly popular to reach product and app users, making it a critical component of a strong customer engagement strategy. It has proven to be an effective tool for improving user engagement, driving sales, and increasing user retention. With the rise of mobile app usage and the ever-increasing competition, it's essential for businesses to understand the value of in app messaging and how it can benefit their growth prospects.