Teams | Collaboration | Customer Service | Project Management

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5 Steps to Better CHANGE MANAGEMENT for Agencies w/ Rob Sayles

Do you feel like something’s not working in your agency? You’ve got processes that are outdated (or just plain not documented). You’ve got tools that aren’t the right fit or you’re not getting enough out of. Even though you feel the need for change, it terrifies you. If so, you’re not alone, I was at an agency-focused conference in Denver just a few weeks back, and several agency owners I spoke with said that they knew they needed to make a change with a major software platform that helps run their agency, but they were scared to make the switch.

How ServiceNow manages projects end to end with Miro's flexible collaboration workspace

Discover how ServiceNow, a leader in IT service management, utilizes Miro to optimize project management and team collaboration. In this video, Imani Thomas, a Solution Consultant at ServiceNow, shares her firsthand experience with Miro, highlighting how it enhances her ability to oversee territory and goal planning. Miro's platform allows for seamless communication and quick sharing of ideas, enabling Imani and her team to view all project components in one consolidated space, from start to finish.

How Hybrid Work Mode is Better Than 9-5 Setup?

The traditional office setting has transformed significantly, leading to the creation of new work patterns. As a result, there is a shift toward a hybrid office culture in response to the new labor force requirements and the possibilities remote work offers. A hybrid job allows employees to work online and on the business premises, making the firm and employees more flexible.

Short-Term and Long-Term Goals: Guide to Goal-Setting

Everyone wants to achieve something either in the next 10 years or in the next 6 months. You may be looking to check off something in a matter of weeks or strive to accomplish a decade-long plan. Whether personal or professional, short-term and long-term goals provide direction and purpose to our actions. Similarly, corporations and nonprofits rely on these goals to steer their efforts and define their success.

Why You Shouldn't Trust Unencrypted Communication Apps with Your Business Secrets

In today's business world, communication is the lifeblood of any company. Whether it's sharing new product ideas, confidential competitor information, unreleased financial data, or discussing personnel matters, these interactions are vital and involve every employee. To protect such sensitive information, companies often rely on NDAs, confidentiality notes on presentations, or email footers. However, one crucial aspect they frequently overlook is the security of the communication platform itself.

How Residential Proxies Tools Revolutionize Online Technology

IP masking plays a crucial role in modern technology. It acts as an intermediary between a user's device and the Internet, allowing users to browse the web anonymously and securely. This article aims to provide a comprehensive overview of residential IP proxies and their importance in various tech sectors. We will explore their functionality, benefits, and applications across different industries. Residential proxies are IP addresses that Internet Service Providers (ISPs) assign to homeowners.

5 Communication Matrix Templates

As workplaces have become more diverse and remote, keeping everyone informed has become challenging. But don’t worry there’s a helpful tool called a communication matrix that can make this task easier. Whether you work in corporate communications or manage projects, this tool improves how information is shared. It helps with quick decision-making and ensures messages reach the right people.

Incident Management Process: Best Practices Within ITIL

Welcome to our detailed guide on the incident management process. Today’s world runs on technology, making IT support crucial for businesses and service providers. You need a strong strategy to quickly handle issues, keep your business going smoothly, and reduce hiccups when an incident occurs. When dealing with any type of incident you’ll want to follow a step-by-step method throughout the incident.