A virtual assistant (VA) is an independent contractor who provides remote assistance for administrative tasks, resolving customer queries, social media management, etc. You may be looking for ways to leverage the VA industry to benefit your business. But to do this, you’ll have to first keep up with the latest virtual assistant statistics and trends. In this article, we’ll take a look at the top 13 virtual assistant stats that business owners should watch out for in 2022.

Hiring virtual assistants is one of the quickest ways to scale your business. From accounting to digital marketing, they can handle a wide variety of tasks. It allows you to focus on urgent business matters and devise strategies for the upcoming months. Additionally, you can handle the growing workload of your thriving business without causing employee burnout. That’s why you need to keep tabs on the latest virtual assistant trends making waves in the virtual assistant industry.

The latest outsourcing statistics from 2021 reveal interesting trends in business practices and why several companies invest in third-party services. So, what’s the outlook for outsourcing in 2022? Let’s take an in-depth look at 20 crucial outsourcing stats 2021 and three FAQs that provide a market overview of the outsourcing industry.

With remote work rising in popularity, there came an expectation for flexible work from employees. As a result, companies responded by either going completely remote or implementing a hybrid work model that offers the flexibility of both in-office and remote options. But, how do you know which remote company to work for? Don’t worry. In this article, we’ll highlight the 13 best remote companies to work for in 2021 with their typical job titles and benefits packages.

The past few years saw a massive shift in employee work patterns, especially with the COVID-19 pandemic. As a result, organizations adopted various productivity techniques and monitored work hour trends to keep up with the changing workplace culture. In this article, we’ll explore the top 11 work hour trends in 2021 that will give you a detailed insight into how the industry changed and what you can expect to see in the near future.

In today’s world, a proactive and communicative customer experience is a necessity. Companies can no longer afford to be aloof in the digital space. Live chat software connects businesses with their customers, drives revenue and growth, and provides a universally better experience that drives customer satisfaction. Given the continuous, digital transformation of the business world, the ongoing absence of live chat software only creates a void.

That's right, we've taken ten popular movies and created a Geckoboard KPI dashboard based on the plot. Can you name all ten movies? Click below the dashboard to reveal the answer. Keep track of your own scores. (And no cheating!)

It’s that time of year again when we get to make our New Year resolutions – with these things that hopefully get to last longer than the month of January. We might make a list of our New Year resolutions in our personal lives, but what about in our professional lives? Especially since any workplace-related resolutions might make our work lives easier or more rewarding (and ideally both). So what resolutions could you consider for 2022?

G2 Awards Based on thousands of reviews within the IT Service Management sector on G2, HaloITSM has been awarded with 6 badges for the Winter of 2022. As you can see from the image above, these awards include: Overall, three of our ratings that stand out on G2, which we are really proud of, include ‘Ease of Use’ (9.8/10), ‘Quality of Support’ (9.7/10) and ‘Ease of Setup’ (9.2/10).