October is our favorite month for many reasons — but the main reason is because it’s when we host Distributed, our annual virtual conference. This year, we explored how teams can deeply connect with one another, their work, and their sense of purpose — and got to learn about digital design sprints from Jake Knapp, how Deloitte powers innovation from the inside out, or how to spark team creativity with Columbia University’s Lance Weiler.

Avoid breaking promises and improve customer service with these three steps.

Things you need to know before starting to find remote jobs. The strategies which will help you to be more organized and disciplined to land on your dream remote job.

Manager tools are an important aspect of leading a team and ensuring success for everyone you are responsible for. Having the correct manager tools and software will help you do a better job and lead to a better company overall. Being a manager is a challenging job as there are always some unpredictable issues that you may not know how to manage. Furthermore, the wide range of tasks and collaborative processes makes this a tough and strenuous job.

Today, Time Doctor is a go-to application for time tracking for over 10,000 customers worldwide. Using Time Doctor in conjunction with all of the technology stack, saves time, improves productivity, and reduces the need to juggle between multiple applications. Time Doctor is regularly adding new integrations and today integrates with more than 60 third-party apps including the top CRM, Helpdesk, Project Management and Payroll tools.

OneDesk includes automated email templates to assist you in communicating with your users and customers. These email templates are completely customizable – you can edit the existing templates as you see fit, or create entirely new templates to suit your needs. Automations can then be applied to utilize your templates, allowing for a streamlined communication process for your organization.

Your team needs IT in Help Desk Software in handling tickets, resolving issues, and managing assets. The software plays a significant role in satisfying customers and ensuring efficiency in service delivery. It applies automation and customized workflow. It does all you need on its own, and you do not require to sort tickets or search for different assets manually. You’ve got the confidence to attend to other issues as the help desk is running itself.

November 1, 2021 - Vivantio, a leading provider of customer service optimization software and solutions for demanding B2B service teams, has been named Best Customer Service Management Platform - USA by Acquisition International's Corporate Excellence Awards.