Teams | Collaboration | Customer Service | Project Management

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OneDesk - Full Overview Demo 2024

Get a full overview of the features and customization options available in this powerful platform. OneDesk combines Help Desk, Project Management, and Professional Services Automation software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Design effective Generative AI solutions with Cloudflare architecture templates in Miro

If you’re already using Miro as a digital canvas for collaborative work, you know it excels at workflows like ideation, planning, and process design. But did you know you can also use Miro to visually map out your Cloudflare infrastructure and service deployments for your next Generative AI solution? In this post, we’ll introduce a set of new, ready-made Cloudflare architecture diagram templates available in Miro, designed in partnership with Cloudflare.

How to drive innovation with OKRs: an interview with experts Jeff Gothelf and Josh Seiden

Today, organizations are grappling with high interest rates, cost pressures, declining revenues, and the transformative influence of new technologies like AI. For this time of tremendous uncertainty and complexity, Jeff Gothelf and Josh Seiden believe that OKRs (Objectives and Key Results) pave the path forward.

Rocket.Chat included in the Secure Communications Solutions Landscape, Q2 2024 by Forrester

In a rapidly changing digital landscape where secure communication is critical, organizations constantly seek robust solutions to protect their sensitive data and ensure seamless collaboration. While cloud enterprise collaboration solutions provide convenience and a wide range of features for effective collaboration, they do not always provide sufficient controls. There is also a growing awareness of the risks posed by consumer-grade apps used for work-related communication.

The power of vulnerability in the AI era, featuring author Mike Robbins (podcast recap)

As artificial intelligence gains traction in the workplace, authentic human connections — including showing vulnerability — are more important than ever to build trust, foster effective collaboration, and inspire innovation.

Optimize Time Management: Leverage Psychological Readiness with FVP and Insightful

Ever felt like your team's to-do list is a straitjacket? Break free with the Final Version Perfected (FVP) technique, a fresh approach to productivity crafted by experts. Learn how integrating Insightful’a remote working time tracking can transform daunting task lists into engaging, dynamic activities that boost productivity and job satisfaction.

Take Control of Your Time with Time Boxing

A staggering 40% of workers admit to feeling overwhelmed by their workload according to a recent study by Atlassian. If this sounds familiar, you’re not alone. But what if there was a time management technique that could not only boost your productivity but also free up valuable time for the things you enjoy? Enter time boxing, a powerful method that empowers you to take control of your schedule and achieve your goals.

Stand Against Chat Control: Protecting Privacy and Data Security in the EU

As a company committed to ensuring secure and private communications, Wire vehemently opposes the EU Commission's legislative proposal known as "Chat Control." This proposal threatens to establish an unprecedented mass-surveillance apparatus in the European Union, undermining the very foundations of privacy and data security.