Time for the first CRM release of 2021 and it’s one that a lot of our customers have been requesting over the last few months. Up until now, Teamwork CRM has not included a way for our users to recover or restore CRM deals (leads, opportunities, activities and notes) that were deleted, whether by design or accident. Once a user deleted these CRM artifacts, they were permanently removed, which is not an ideal user experience and has been the cause of some anxiety for some of our customers.

Today, we’re excited to announce the release of Environments in Courier. You can now create, preview, and troubleshoot your notifications in a test environment before going live. With support for two environments – Test and Production – you no longer have to worry about accidentally sending a notification to your users before you’re ready.

The past year has proven that even with good planning, everything can change in a blink of an eye. It’s even more important now than ever to be able to foresee unexpected events, adapt, and be ready to change pace or even direction when things don’t go exactly as planned. See what’s new in Scoro.

Having good technical skills and deep knowledge of your work is always great. It helps to keep you ahead of the competition and enhances productivity. But soft skills for managers are equally important. But, none of this will matter if you can’t manage your team efficiently or communicate with them properly. The knowledge is also of no use if your team doesn’t trust your instinct or your ideas. To succeed and evolve in your career, you will need strong soft skills.

It’s truly difficult to put into numbers just how enormous the change represented by COVID-19 has been to us all. Seemingly overnight, the ongoing pandemic (that we’re still firmly in the middle of) changed the way we work, the way we communicate, the way we collaborate and so much more.