Teams | Collaboration | Customer Service | Project Management

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What is a sales project manager? (And how to become one)

Do you love crushing sales goals and being part of new development? Are you the type of person who wants to make a direct contribution to the agency you work for? If you answered an enthusiastic “YES” to these questions, a sales project manager position may be right up your alley. For projects to succeed, they need strong leaders to manage timelines, work well with teams, and solve problems that could impact the deliverable. This role isn’t for everybody.

The Ultimate Guide to Employee Monitoring Software: Features, Benefits, and Ethical Considerations

Productivity translates to ROI for businesses, but we often ignore its importance for employees. Employees who have a sense of belonging and are satisfied at the of the day with their contribution towards shared & clear goals defined by their organization tend to work for longer duration. So, it is actually a win-win situation for companies when they realize productivity is a mutual factor contributing to strengthening the relationship between employees and employers.

The role of the cost breakdown structure (CBS) in effective project planning

Projects have lots of moving parts that can make it difficult for agencies to create an accurate budget. But while that’s true, not having an accurate budget can result in negative consequences, like not having enough money allocated or being too optimistic and ending up missing deadlines — which can significantly impact client satisfaction.

Managing Director vs CEO: A Side-by-Side Comparison

What is the difference between a CEO and a managing director? These roles possess similarities, thus they are sometimes interchanged. But, they have crucial differences that should be understood. In large companies, managing directors are typically responsible for a single business unit, while CEOs oversee operations across multiple divisions. To ease confusion, this article breaks down the differences between a managing director and a CEO.

What is workforce analytics? A clear and simple guide

Workforce analytics is the process of gathering employee time and activity data and reviewing it to find ways of increasing productivity and improving engagement. That means it’s crucial for analyzing performance, spotting trends, and making data-driven improvements. It’s also essential for effective human capital management (HCM).

9 top Chat as a Service platforms for 2024

What is Chat as a Service and how it serves different organizations? With 73% of users finding satisfaction in live chat, surpassing both email and phone support, it's evident that efficient communication solutions are paramount for business success. For senior IT leaders, CIOs, COOs, and security-conscious decision-makers, the rising prominence of Chat as a Service platforms has become hard to ignore.

6 surprising ways remote work helps you save costs

The COVID-19 pandemic accelerated a shift to hybrid and remote work that many business leaders saw as inevitable. There’s a lot of data about the uptake and effectiveness of ‘going remote’, and the message is overwhelmingly positive. But we’re focused on reducing costs. So let’s zero in on the costs and benefits of remote work.

Jira Automation: An Introduction | Atlassian

Automation in Jira is a powerful tool that reduces effort and human error, allowing your teams to get more done faster. In this 8-minute video, you’ll learn about the many helpful rule templates that come included in Jira, and how to build your own custom rules. Automation can help any size team become much more efficient. Remove menial tasks by creating rules using a host of different triggers, IF/THEN clauses, and actions. Let Jira handle the busy work, so your teams can focus on what they do best.