Teams | Collaboration | Customer Service | Project Management

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Choosing secure collaboration for your enterprise business

Mattermost is a secure collaboration hub designed for technical and operations teams. Larger organizations with strict security, regulatory, and data control requirements want a collaboration platform that meets their needs. Mattermost Enterprise Edition is built for scalability and offers enhanced access controls and advanced functionality modern enterprises require. What type of organization uses Mattermost Enterprise Edition? What features are included in Mattermost Enterprise Edition?

10 Best Note Taking Apps in 2023 (Free & Paid)

Whether you’re attending a lecture for coursework or a meeting to understand client requirements, one thing is common – you’re left to your means to process and retain large volumes of information. And unless you’re someone who can boast eidetic memory, using the best note taking apps can be a life-saving skill in classrooms and boardrooms alike. With a flood of note taking apps invading the markets, choosing one that serves your purpose can be challenging.

Setting the stage for success: How to welcome a new employee

For many, the first day on the job feels a lot like the first day at a new school: You don’t know anyone, have no idea where anything is, or who to turn to for help. There’s a definite warm relief when a friendly face takes you under their wing to show you around and make introductions. And whether you’re the new kid at school or the new person at the office, that sense of relief applies.

Outsourcing benefits: Cost savings and enhanced productivity

Ever felt swamped with tasks, wishing there were two of you to get everything done? If you’ve nodded in agreement, then you’re not alone. Modern businesses, from startups to large corporations, often find themselves spread thin, trying to juggle multiple responsibilities. There’s a growing solution that over 60% of US businesses are turning to: outsourcing.

How to Implement Process Improvement Management in Your Organization

Do you want to improve your confidence at work? It’s possible, and there are several things you can do to make it happen. When you have faith in yourself and your talents, success will follow. We will discuss some tips and strategies in these blog posts for becoming more confident at work. Read on for helpful advice!

How to track Zendesk Service Level Agreement (SLA) metrics

For most Customer Support teams, keeping tabs on your Service Level Agreements (SLAs) is a huge priority. However, if you're using Zendesk, you might find that their standard reporting tools like Zendesk Explore don't always make it easy to see which tickets are about to breach their SLA, or how you are performing against your SLA targets in general.

Miro Talktrack - Give clarity in seconds

Meetings popping up when you have other plans? Record a Talktrack. Think of it as a personal, pre-recorded tour of your thinking built into the Miro board. Now everyone can follow along and understand any concept, all async, adding comments and feedback, whenever and whenever they need it. With a Talktrack, your team is always up to speed, without slowing down, leaving you to get on with more important stuff.

How to support collaboration in the Government and public sector in 2024

Today, we’re witnessing more collaboration than ever before. Technology has made it possible for people to collaborate on different sides of the globe on different projects. This is true not only for businesses and their distributed workforce, but also for scientists, physicians, and others that collaborate through international networks. We also see increased collaboration in the government and public sector compared to the past.

How to Find and Hire the Right Talent with a Recruitment Strategy

Looking to hire new talent for your team but need help figuring out how to go about it? A robust recruitment strategy is crucial in finding and securing the right fit for your organization. You can ensure that the recruiting process is smooth and successful from start to finish. The article comprehensively guides finding and hiring talent with a recruitment strategy.

Strategies for successful project management in nonprofits

Running a successful startup is like playing chess — it requires foresight, strategy, and careful planning. Before you make a move, you must consider all the possible outcomes and how your decisions will play out in the long term. The same holds true for startups. Unfortunately, many entrepreneurs overlook the importance of project management in setting up for success.