This article was originally published on April 13, 2020, and was updated on Sept. 29, 2023. Virtual team bonding activities like fun icebreaker questions are a great way to knock down virtual walls and help teams get to know each other.

Staying ahead of the competition requires a strategic approach to IT service management. This post will help to answer the following questions.

We recently had the pleasure of sitting down with Marcel Petitpas, Co-Founder and CEO of Parakeeto, to unpick his surefire time-tracking framework for agencies. If you’re an agency leader who has ripped up your time-tracking methodology and thrown it out the proverbial window (let’s face it, who hasn’t?) then this blog is for you. Time-tracking is notoriously difficult to get right, but with Marcel’s guidance and the right tools in place, it really doesn’t have to be.

In an age where productivity reigns supreme, employee burnout lurks in the shadows. Dive into our comprehensive guide on understanding, preventing, and mitigating burnout. Explore data-driven insights on employee burnout and discover holistic strategies, including the transformative role of Insightful's remote employee management software, to foster a healthier, more resilient work environment.

Did you know that businesses waste $1 million every 20 seconds because of poor project performance? It’s a staggering number for sure, and for growth-focused agencies especially, it’s a statistic to avoid becoming a part of. That’s where lean thinking comes into play: to help agencies avoid waste and inefficiencies and keep projects more streamlined and profitable.

The stats about email marketing ROI seem almost too good to be true: $36 for every $1 spent is a heck of a return. But results like those don’t happen simply by deciding to send a few sporadic marketing emails. They happen when you send the right emails to the right people at the right time, pushing them to the right outcomes.