Successful innovation requires continuous calibration and careful adjustments. If your previous attempts to recalibrate your innovation efforts have been unsuccessful, it's important to identify what went wrong and determine areas for improvement. Thriving companies prioritize understanding and meeting the real needs of their customers. To accomplish this, it's crucial to discover the underlying needs of your customers.

Some manual tasks can be tedious and time-consuming for IT agents of all tiers. Especially when they have to stick to standard routine activities. To address this, IT support automation systematizes service desk processes, saving your organization time, effort, and resources. But we know that sometimes it's hard to spot what is most convenient to automate. You shouldn’t automate anything or everything.

In today’s digital landscape, project managers in remote teams rely on efficient collaboration and seamless communication to stay productive. Asana, a popular project management tool, offers powerful integrations with other essential platforms to enhance teamwork and streamline workflows. In this article, we will delve into the best Asana integrations for Slack, Drive, and Zoom. Discover how integrating these tools can optimize project management processes and boost productivity for remote teams.

In today's ever-changing digital landscape, communication methods have experienced a significant shift. While businesses have embraced digital communication platforms for building faster, agile connections with customers, governments have adapted considerably slower. Stringent regulations pertaining to data protection and a lack of funding have also made the digital transition difficult.

Gain comprehensive insights into call center agent utilization - from calculating this crucial metric to understanding its importance for efficient workforce management. Learn how to set realistic utilization goals and explore how tools like TechSee, Glance, and Insightful's best monitoring software pc tools can help optimize agent utilization for improved productivity and business growth.

It’s been a little over a year since we launched Miro’s Developer Platform 2.0, and what a year it’s been! We’ve done a lot in this time — from bringing the vision of a brand new platform from Beta to GA, to introducing dozens of new features and capabilities. What better time to look back on all that’s been accomplished than our one-year platform anniversary? 😎

As we find ourselves in today’s dynamic and constantly evolving digital work landscape, we must go beyond conventional surveys to accurately capture employee sentiment. Companies relying on outdated methods are left clueless and struggle to address problems that are unclear. This makes them hard to address and nearly impossible to resolve.

Transactional emails are an integral part of today's digital experiences, playing a significant role in user interaction and engagement. They are automated emails, tailored to each user, triggered by specific user actions or behaviors within a product or platform.