Teams | Collaboration | Customer Service | Project Management

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Team Performance Management: Measuring High-Performance Teams

Team performance management is an essential part of leading a workforce and ensuring desired outcomes are achieved. As employees on average spend 54% of their time working in teams, it’s important to measure their performance as a collective. However, many organizations are struggling to effectively manage and measure team performance, leading to inefficiencies and missed opportunities. ‍ ‍

The best client portal software for 2024 is right here

🤩 In this video, we reveal the top customer portal features for 2024 to help you find the best client portal software. We also show you how customer service portals can benefit your business and save costs. Why choose Zendesk? 😎 Zendesk provides a scalable, easy-to-use customer service software solution to help you build, manage, and customize your self service customer portal and implement it in no time.

2024's Top Field Service Scheduling Tools

Get ready to discover the best field service scheduling tools of 2024! Scheduling is super important in the service industry. Companies prioritizing scheduling in their field operations gain a competitive edge by delivering high-quality service, reducing operational costs, and maintaining strong customer relationships. Scheduling is crucial for service companies.

10 Must-Have HR Templates in Your Ultimate Professional Toolkit!

Have you ever found yourself drowning in the complexities of HR management? or Are you Wondering how to streamline processes and boost productivity? We’ve got the answer! What if you could supercharge your HR strategies with 10 tailored templates for success? Yes, you heard that right! In this blog, we’re diving into the must-have HR templates that will align seamlessly with Workstatus’s powerful features and elevate your professional toolkit to unprecedented heights.

Zendesk's AI customer service evolution with CEO Tom Eggemeier | Conversations With Zendesk podcast

🤩 On this episode, we’re joined by Tom Eggemeier, CEO of Zendesk. Tom shares his extensive insights into customer experience and the pivotal role of #AI in enhancing customer service. 😎 Want to join us at the hottest spot in #CX? Registration for Zendesk Relate 2024 is now open, and you can secure early bird pricing through December 22. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

13 Marketing Trends and Strategies for 2024

From newspaper ads to artificial intelligence, marketing trends come and go as technology and consumer preferences change. That means marketing leaders can’t always rely on tried-and-true best practices. Instead, anticipating future trends is essential to maintain your edge and develop effective marketing strategies. 2024 is set to be more interesting—and challenging—for marketers than ever, bringing with it a wave of new technology and consumer behaviors.

Want to know 5 powerful ways AI boosts customer service efficiency?

In this video, we reveal the top ways teams can leverage #ArtificialIntelligence in customer service to improve customer satisfaction, boost efficiency, and lower costs. Why choose Zendesk #AI? Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.