Teams | Collaboration | Customer Service | Project Management

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Seamless Cloud Integration: Transform Your Business

For businesses to stay competitive and efficient, integrating in-house cloud services and applications has become essential. Cloud integration allows businesses to connect and centralize data, workflows, and processes, unlocking the organization’s true potential In this article, we will explore the benefits of cloud integration and how it can transform your business.

How a childlike state of creativity fuels innovation

Rapid advancements in generative AI along with attention-grabbing headlines about AI tools replacing jobs have many people thinking: In a world where technology can do so much, what do humans bring to the table? For me, the answer is creativity. While generative AI can augment human creativity, it cannot replace it. Yet many of us don’t carve out the time or space to tap into this unique ability — and that’s where we can learn a lot from kids.

82 % of employees are experiencing burnout

In a time when employee well-being is frequently subordinated to productivity, office burnout has become a worldwide epidemic. This growing catastrophe is brought to light by Mercer, a premier HR consulting business, in their landmark 2024 Global Talent Trends research. The report contains startling numbers that highlight the pressing need to address this widespread problem.

How #AI can improve customer service #shorts

💡 Busy business owners know that maximizing efficiency in the digital age is key. That's why Sherrell Dorsey turns to #GenAI to keep things running smoothly, no matter where her work takes her. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

The roadmap to creating an effective product team structure

Every product firm must arrange its product teams to work successfully. This organizational structure affects how teams communicate and collaborate, which affects product quality and time to market. We will explore the importance and main components of a well-designed product team structure in this blog post. We will also present an example structure and text-based organization plan to show how these components interact.

Mastering Pay Per Call: Essential Tools & Strategies

Pay-per-call advertising is a type of media buying in which companies pay for incoming phone calls caused by certain marketing efforts. Pay-per-call lead generation is necessary for digital marketers who want to make more money. Whether or not you are already familiar with affiliate programs that pay daily, PPC affiliate marketing is something that you must be knowledgeable about. In this article, we will talk about the most famous and best pay-per-call companies you should know about.

Start approving your team's time in 4 easy steps

It’s time to say farewell to nasty billing surprises and hello to more financial control. Introducing Time Approvals, our latest feature that will ensure you get the final say over your team’s time for the ultimate in accurate client billing. Take comfort in knowing that there are guardrails in place to protect your time data and billing details. Follow these four steps to work through the entire process, from setup to approval.

Stay on top of Basecamp projects with big picture views

It's often helpful to have a big picture view into how everything is going across your account. Maybe you oversee a team and need a better understanding into how those projects or going. Or perhaps you're in charge of several projects happening all at the same time and need to get a handle on all the moving pieces. In this video, we share several ways you can get insight into how Basecamp projects are doing overall.

Balancing books: 8 best time and billing software for accountants

Your accountants and CPAs have better things to do than fiddling around with invoices and calculating billable hours. …But you also need to get paid. Is spending hours on billing and payroll just a necessary evil in the accounting field? Or is there a better way? Time and billing software promises to solve this problem, introducing automation and real-time tracking to your accounting and billing workflows.