Teams | Collaboration | Customer Service | Project Management

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30 employee engagement activities to build team spirit

Establishing a productive and enjoyable work environment requires engaged employees. Diverse engagement initiatives can boost morale, increase productivity, and raise job satisfaction. Here are 30 effective employee engagement activities to enhance team spirit and create a thriving workplace.

Managing Security and Accessibility in Internal Communication: Best Practices and Key Strategies

Effective internal communication is the backbone of any successful organization, but oftentimes, effectiveness means a lack of safety measures. Hence, ensuring both security and accessibility in your communication channels is crucial for protecting sensitive information while keeping everyone informed and engaged. Prioritizing security means implementing consistent measures such as end-to-end encryption and centralized storage with granular access controls.

The real reasons behind banks' office return push

In recent news from Wall Street, banks and brokerage firms are requiring their employees to return to the office. While the official reasons include compliance and collaboration, there are deeper, more significant motives at play. This article will explore the real reasons behind office return, revealing a conspiracy to protect investments in corporate real estate.

How to Build a Knowledge Base

The knowledge base is an essential part of IT support self-service options, right next to the service catalog and the self-service portal. With a solid knowledge base, you can significantly reduce the number of tickets submitted to the help desk since you allow end-users to solve problems by themselves. In addition, if you set them as private, you can create an internal knowledge base for your agents to set up standard operating procedures and help them troubleshoot issues.

What is Applicant Tracking Software? Features, Working Process

These days, applicant-tracking systems are a part of every organization. In today’s fast-paced, technology-oriented, and data-driven work world, you can’t help, but minimize human intervention. Even during the employee onboarding process. However, that doesn’t mean that the software is stealing the job of your HR managers and department. It’s only simplifying their tasks by lifting an otherwise heavy burden off of their shoulders. So, what are we talking about here?

Configuration Item: Understanding The CMDB's Building Blocks

In today's video, we'll explain everything you need to know about configuration items (CIs) in IT and Service Management. What is a Configuration Item (CI)? Why they matter and how they help keep things running smoothly. From hardware to software, we'll explore the different types of CIs, their difference with assets, how to use these attributes to optimize your IT services, and more.

Top 16 employee recognition ideas to boost morale and engagement

Employee recognition goes beyond a kind gesture—it’s essential for a business’s profitability and smooth operation. Acknowledging employees is not only courteous but also crucial for a successful and thriving company. A company’s culture that is built on gratitude for its workers encourages morale, productivity, and loyalty.