Teams | Collaboration | Customer Service | Project Management

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Customer Based SLA for B2B Service Providers

A customer-based SLA (Service Level Agreement) can really change the game for B2B service providers. Unlike standard service level agreements, which are more generalized, these agreements focus specifically on your needs, setting clear service agreement terms between the service provider and a customer. This ensures both sides are clear on what to expect, making for a strong partnership.

Level Up Team Performance and Achieve Better Results | Workstatus

In today’s video, we’re diving into how Workstatus can be a game-changer for managing and boosting employee productivity. Whether you’re looking to streamline your workflows or gain deeper insights into how your team spends their time, Workstatus has got you covered!

Top 9 advantages of implementing BYOD in your organization

For many years now, organizations are taking several measures to bring about flexibility in their work culture. One such practice is Bring Your Own Device, popularly known as BYOD. BYOD enables an employee to work using their own device, giving them the liberty to carry work home or any other location. The main advantages of BYOD include helping businesses grow by saving money and increasing productivity.

Compliance training: A comprehensive guide for modern workplaces

Compliance is increasingly complex. Today, businesses face a web of overlapping compliance requirements that impact every facet of operations. And it’s not only leadership who holds responsibility for compliance. Employees and contractors also have a significant role in keeping your organization compliant. As a result, compliance training is more critical than ever.

Compliance management: What it is, how it works & why it's important

We all follow rules as we go about our lives. Some are enshrined in law. Others are social codes, and some rules we set for ourselves. It’s no different for businesses. There is a barrage of requirements between regulations, industry standards, client and customer demands, and governance policies. Adhering to all these requirements is called “compliance.” Workforce compliance is crucial to avoid financial penalties, build stakeholder trust and grow the company.

Project Planning: A Guide For Professional Service Firms

Your project plans make all the difference to project success. While no plan is 100% foolproof, detailed project planning gives you and your team a clear roadmap to follow—one that outlines how you can meet your clients’ goals and your own. Let’s take a closer look at the basics of project planning and how to create this actionable, single source of truth.

Goodnotes Vs Notability: Which Digital Note-Taking App is Better?

Note-taking apps have come a long way. They have evolved from a simplistic platform that allows you to capture information to “smart notebooks.” These digital note-taking apps enable you to capture ideas as they come, jot down key points during meetings, capture handwritten notes, and use templates to brainstorm and organize your thoughts. You can easily share notes with others, add multimedia such as images and audio, and even collaborate in real time.