Teams | Collaboration | Customer Service | Project Management

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Optimize Healthcare Services & Prevent Burnout With These Productivity Metrics

Enhance your healthcare operations with Insightful software monitoring PC activity! Learn about dynamic ways to manage patient throughput, optimize treatment times, and effectively utilize staff. See how Insightful’s real-time analytics can transform your care delivery and minimize staff burnout.

How to Become a Miroverse Creator

Have you ever wondered who the Creators are that submit templates to the Miroverse and whether it’s difficult to become one? We’re here to answer these questions and prove that everyone can be a Creator. ​Reveal all your worries and concerns by chatting with the Submission Coordinators - Jamie Brit and Boris Aggev - who review dozens of templates every day!

Team '24 Founders' Keynote

Distributed teams, artificial intelligence, and work silos are just a few of the challenges organizations face. We think technology should make work easier, not harder, and that connected teams equal successful teams. Join founders Mike Cannon-Brookes and Scott Farquhar, and President Anu Bharadwaj, to hear how Atlassian will power the future of teams to make the impossible, possible.

Revolutionizing Productivity: The Virtual Assistant Service

Virtual Assistant Services are revolutionizing how businesses operate and leading to increased productivity, efficiency, and cost-saving measures. Whether running a small business or working as part of a large corporation, virtual assistants can take your productivity to new heights. But what exactly are virtual assistants, and why should you care? In this article, we dive into the virtual assistants world and show how they can benefit you and your organization.

5 Overservicing Mistakes That Hurt Your Profitability w/ Alyson Caffrey

Over 1/3 of agencies frequently struggle with overservicing clients. You’ve likely felt the pain yourself. When projects are going well out of scope and things are taking longer than your team planned, it can have a major impact on your agency’s profitability. Alyson Caffrey, Founder & COO of Operations Agency, has identified the 5 biggest scoping mistakes across dozens of agencies that are often leading to this overservicing problem–and ultimately underperforming profit margins.

Integrate InvGate Insight with ServiceNow and Add ITAM Capabilities to your Service Desk

For all ServiceNow users looking to enhance their IT Asset Management (ITAM) capabilities, we have exciting news! Now you can integrate InvGate Insight with ServiceNow and get quick access to information on your assets throughout their lifecycle directly from your service desk. Plus, there’s no need to undergo long and complicated implementation processes. In just a few steps, and avoiding unnecessary high costs, you will have it set up and functioning.

Generative AI in Customer Service

Customer service optimization and satisfaction are paramount as businesses of all sizes are turning to generative AI to enhance the customer experience through streamlined support processes. Through the power of generative AI in customer service, you can redefine the way you interact with your customers, ensuring their needs are met more efficiently and effectively.

5 Proven Strategies for Enhancing Your Multitasking Abilities

Mastering the art of multitasking begins with the ability to prioritize tasks effectively. By distinguishing between what’s urgent and what’s important, you can allocate your attention and resources where they’re needed most. Start by listing all your tasks and then categorize them using a system like the Eisenhower Matrix, which divides tasks into four quadrants based on urgency and importance.