Teams | Collaboration | Customer Service | Project Management

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Project financial management: Tips and tricks to increase agency profitability

According to SBO Financial and the rule of thirds, marketing agencies should be hitting around 30% net profit. But, as any agency owner will tell you, hitting this benchmark is harder than you might think. It involves forecasting, keeping a lid on project costs, managing billable hours, translating financial data, and countless other things. Proactive project financial management sets agencies on the right track to protect their bottom lines.

Tips for collaborating at scale from The Gorilla Coach

Joel Bancroft-Connors has always had a vested interest in the technology and tools organizations use to effectively collaborate. He’s a certified scrum trainer, team coach, and consultant also known as The Gorilla Coach — a nickname born from his blog featuring his expertise in Agile. “I’m really focused on helping organizations to generate more sustainable business,” Bancroft-Connors said.

Balancing Convenience & Data Security: Safeguarding Data In BYOD Era

Bring Your Own Device (BYOD) culture has transformed the way we work, offering convenience and flexibility. Nearly 67% of companies are switching to BYOD culture. The trend, however, poses significant risks such as: So, how can organizations ensure safety against these risks while encouraging BYOD culture? A BYOD management solution such as Workstatus could help businesses to safeguard their data while ensuring a seamless and secure BYOD environment.

Tips to Accessing Your Meeting History in Microsoft Teams

Accessing your Microsoft Teams meeting history is a reliable method for assessing everything from the efficacy of your meetings to identifying future actionable steps. Although Microsoft Teams provides a range of basic functions to track past meetings, chat conversations, shared files, and similar items, it offers a relatively limited suite of tools.

How To Manage Outsourcing projects | Workstatus

Are you struggling to manage your outsourcing projects effectively? Look no further! Discover the power of Workstatus, the ultimate solution for outsourcing project management. Major Benefits: Say goodbye to manual management and unlock the true potential of your outsourcing endeavors. Watch the video now to learn how Workstatus can transform your outsourcing experience. Get started today and take control with Workstatus!

Mastering Time and Attendance Tracking: Best Practices for Efficient Workforce Management

In today’s fast-paced business landscape, efficient workforce management is essential for the success of any organization. One crucial aspect of workforce management is time and attendance tracking, which plays a vital role in ensuring productivity, compliance, and overall operational efficiency. In this blog article, we will delve into the importance of time and attendance tracking, its benefits, and best practices to master this process for optimal workforce management.

Elevate Customer Support With Integrated Ticketing And Chat

As a customer support leader, you know how important it is for your customers to be serviced in a timely manner. So, your company invests in the training needed to ensure your agents know the product and can help the customer use it. You train them on understanding customer needs and how to demonstrate empathy so customers leave the interaction feeling seen and heard. Yet, a major challenge is the technology customer support agents use, which slows down productivity.