Incident management can mean many things, depending on your work. For example, it can describe an organisation’s activities to identify, analyse, and correct hazards. In many ways, this definition’s identification, analysis, and correction element is valid for most incident management use cases, whatever the description of “incident”.
"Currently, DevOps is more like a philosophical movement, not yet a precise collection of practices, descriptive or prescriptive." Like abstract art or that indie movie your quirky friend made you watch, the DevOps methodology is one that is largely open to interpretation. Nevertheless, there is still a range of principles and best practices that DevOps engineers and project managers need to be aware of.
Dive into our detailed guide on Teramind, a top-tier employee monitoring software. Explore its standout features, user experience, support services, pricing, and more. Find out if Teramind is the right solution for managing your remote team and boosting organizational productivity.
This article is a comprehensive guide to Time Doctor, a tool ideal for monitoring remote employees. We delve into its features, user experience, pricing, and more. This unbiased guide is a valuable asset for startups, expanding businesses, and large corporations in search of a trustworthy tool to manage remote teams.
Today’s business landscape is marked by constant change and relentless innovation—and the ability to plan, execute, and monitor projects with precision has become somewhat of a superpower. This is where project management comes into the big picture. Project management provides the framework and tools necessary to turn your ambitious visions into tangible reality. It empowers organizations to adapt, respond, and thrive amidst challenges and opportunities.
Article originally published in the Altfi report, jointly sponsored by Zendesk. The landscape of customer service has never looked more different, shaped by shifting consumer behaviour and expectations that have rapidly changed over the past two years, driven in turn by the shocks and aftershocks of the pandemic, economic uncertainties, and ever evolving technology trends. Consumers’ voices are growing louder, and bolder, and what customers want is clear: immersive customer experiences.
