Teams | Collaboration | Customer Service | Project Management

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Scaling to great heights with M-Files Ment

M-Files Ment is a dynamic no-code document automation platform that allows users to automate documents in minutes – without requiring technical resource. One of its unique qualities is that it allows users—for example, lawyers—to produce templates easily through its 100% no-code visual interface with minimal training. You can pick it up easily and run with it, allowing users to scale their team’s automated documents quickly and at reduced cost.

WhatsApp for healthcare? 6 reasons why it's dangerous

As of today, WhatsApp has over 2.24 billion active users globally. Launched in 2018, WhatsApp Business has also rapidly grown into a widely adopted business solution. As healthcare professionals seek to enhance efficiency and streamline communication within medical settings, WhatsApp's widespread popularity might seem like an appealing solution. However, addressing the potential risks and limitations of using WhatsApp for healthcare communication is crucial for healthcare services.

Best Practices for Time Tracking in Microsoft Teams: Maximizing Team's Efficiency

In today’s fast-paced business world, project managers in remote teams face unique challenges when it comes to maximizing productivity and efficiency. Thankfully, with the integration of TrackingTime and Microsoft Teams, project managers have powerful tools at their disposal to streamline their workflows and stay on top of their projects.

A Guide to Incident Management Ticketing Systems

This post will help to answer the following questions: Incident management is a core function of any IT department, covering internal and external support ticket resolution. As such, it’s not surprising that many companies building out their IT department will likely implement an incident management ticketing system. Support tickets, or incidents, represent an individual user issue with a business’s product or IT network.

Document automation and legal design: A discussion

In September 2022, current M-Files Vice President of Ment Kaisa Kromhof discussed how document automation impacts legal design with Hannele Korhonen, founder of Lawyers Design School. The discussion was recorded before Ment joined M-Files and offers some keen insights into the history of Ment prior to the acquisition as well as some deeper insights into the legal tech world. For a transcript of the talk feel free to access it here.

Giving clients access to automation: It's a good thing

When it comes to no-code document automation, the question invariably arises: How much access should be given to clients when it comes to template questionnaires, especially as it applies to legal clients? This could include external clients for law firms, those who are paying the law firm for legal services, or internal clients for in-house, those who are requesting services from the legal department. You may be wondering why they need access to the template questionnaire at all!

How to streamline your contract creation process with help from your clients

Those who are tasked with drafting contracts recognize the frustration of wasting time to get all the needed information before drafting a contract. Both law firms and in-house counsel have clients who need contracts—customers of the law firm or those in businesses relying on the company’s legal department for their contracting needs.