Teams | Collaboration | Customer Service | Project Management

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Navigating the BPO Odyssey: Past, Present, and Future with Derek Gallimore

In this enlightening episode of the Future Workforce podcast, our host Liam Martin engages in a comprehensive conversation with the BPO maven, Derek Gallimore. They delve into the fascinating world of the Business Process Outsourcing (BPO) industry, guiding listeners through a statistical journey of its performance, growth, and evolution. Beginning with a detailed look at industry-specific statistics, they paint a picture of the BPO sector's robust past and its dynamic present. The conversation further dissects profit margins in the industry, providing listeners with valuable insights into the fiscal mechanics of the BPO space.

Accurately Convert Salary Calculator from Hourly Wage to an Annual Salary?

Calculating your salary can be complicated and time-consuming, especially when paid hourly. Hourly employees have different pay structures, including overtime, bonuses, and other incentives, which can make it challenging to determine their annual salary. However, knowing your annual salary is crucial for financial planning, budgeting, and negotiating with employers.

10 Best Free Word Processing Software in 2023

As technology advances, word processing software has become an essential tool for anyone who needs to create and edit written documents. With myriad options available, from the ubiquitous Microsoft Word to the less well-known free alternatives, it can be difficult to know which word processing software best fits your needs. In this blog, we will explore the ten best free word processing software options available.

How Product Design Teams Can Use Craft.io

As the industry’s favorite end-to-end platform for product organizations, we have been listening to our business customers around the world adding more ways for product teams to benefit from our platform. For example, we recently released integrations for Figma, InVision, and Adobe XD, to allow product designers to embed their wireframes and journey maps right into the relevant items in Craft.io for their product management coworkers to review.

5 Effective Productive Management Trends for 2023

Bringing a new product to market is a complex task. There are countless steps involved in the product life cycle, from initial brainstorming and ideation through various prototype iterations, financial forecasts, and the development of marketing messaging. Product development also requires input and collaboration from countless cross-disciplinary teams. And to keep all of these teams aligned toward the same goal, companies use the processes and tools of product management.

10 Excellent Project Scheduling Tools for 2023

Executing projects accurately and on time is no easy feat—especially if you’re juggling tons of tasks (and/or an entire team) at once. Luckily, project scheduling software can give you the tools you need to streamline your operations, ultimately saving you tons of time and giving you full flexibility and confidence in your workflows.

Troubleshooting Microsoft Teams

Issues with Microsoft Teams can be very impactful for organizations. There is a huge loss in productivity associated with teams performance issues and outages, it is also extremely disruptive to workflows. There are also financial costs to these issues, at the end-user level this can cause end users to miss deadlines and delay projects and the cost of IT Teams spending time troubleshooting or requiring external consultants or even Microsoft to assist, this cost adds up over periods of time.