Teams | Collaboration | Customer Service | Project Management

%term

Maximising Productivity of Employees: The Benefits of Workstatus in Hybrid Work

In recent years, there has been a remarkable shift in the way companies structure their work environments. The rise of hybrid work models has revolutionized the traditional 9-to-5 office routine, offering employees This transformation has been driven by various factors, including the In this current scenario, where companies are increasingly embracing hybrid work to be part of the long run, maximizing employee productivity has become a top priority for industry leaders.

How to control customer service costs in the software industry

As a result of today’s macroeconomic climate, software companies are looking for ways to control costs, accelerate net retention and drive profitable growth. This requires a focus on building customer loyalty through differentiated CX. And agents play a critical role, but many are struggling to keep up with evolving customer expectations. Learn how a tiered approach to customer service can increase customer satisfaction and keep operating costs in check.

How to Start a Social Media Marketing Agency

Do you want to know how to start a social media marketing agency? When it comes to social media marketing, businesses are always looking for ways to connect with their target audiences. However, many businesses don’t have the time or resources to manage their own social media campaigns. This is where social media marketing agencies can come in handy. In this blog post, we’ll discuss how to start a social media marketing agency and what services you can offer your clients.

Proven strategies for increasing employee retention rates

Today’s job market is fiercely competitive, and keeping the best employees on your team is definitely a top-of-mind concern. After all, a business incurs significant expense, decreased productivity, and damage to customer service when there’s a high employee turnover rate. So, we have some proven strategies to share that will help increase retention rates and prevent this drain on resources!

Maximising Efficiency With ITSM Change Management

More and more businesses are turning to hybrid and multi-cloud infrastructures, powered by software-defined architectures instead of hardware. Companies now use software solutions that enable them to maximize efficiency, productivity, and performance — requiring major digital assets for successful operation. IT teams need to make sure these applications run seamlessly which means monitoring the deployment as well as updating it regularly for peak performance.

Navigating Zero-Hours Contracts: Boosting Contingent Work Efficiency

This blog post delves into the dynamic realm of zero-hours contracts, outlining their role in today's workforce and the unique challenges they pose. We discuss how Insightful's software can help manage these work arrangements, enhancing productivity and transparency.

Wire for Android - Changes under the hood and the way ahead

Just recently, we have relaunched Wire for Android on a completely new code base. This brings a lot of improvements, especially better performance in the app, seamless notifications, and much better reliability. But even more important: The release will allow us to deploy features much faster in the future and brings better modularity to the development process. This approach comes with some compromises, though. We had to disable a few features that are loved by many of our users.

Project Management for Writers: 10 Tips to Get More Work Done

The process of writing articles and works on various topics is a creative one based on inspiration and a desire to reveal a certain issue as accurately as possible to the reader. However, the success of the activity depends not only on the author’s talent but also on his ability to organize project management properly. After all, no matter how professional you are, chaotic work on texts will not provide the desired results.