Teams | Collaboration | Customer Service | Project Management

%term

Igniting the Flames of Success: Fueling Business Growth Through Strategic Planning

In the dynamic landscape of today’s business world, the pursuit of growth is essential for organizations aiming to thrive and stay ahead of the competition. Business growth is not just about increasing revenue. It encompasses expanding market share, reaching new customers, and solidifying your brand’s position.

Navigating Zero-Hours Contracts: Boosting Contingent Work Efficiency

This blog post delves into the dynamic realm of zero-hours contracts, outlining their role in today's workforce and the unique challenges they pose. We discuss how Insightful's software can help manage these work arrangements, enhancing productivity and transparency.

Battling Burnout: How Entrepreneurs Leverage Virtual Assistants for Work-Life Balance

This comprehensive guide examines how entrepreneurs can utilize virtual assistants and Insightful's productivity software to harmonize their work and personal lives. With real-life examples and practical tips, we uncover the path to efficient delegation, increased productivity, and a balanced lifestyle.

Top Remote Working Technology You Need in 2023

Working from home (WFH), also referred to as telecommuting, is a sort of flexible work arrangement that enables an employee to do business away from the corporate headquarters. If a person is able to work remotely. This configuration may help to ensure work-life balance, and career opportunities, or reduce travel costs.

The Wrap-Up: 3 key takeaways from the 'How to Command 50-200% Higher Fees to Scale your Agency' webinar

Are you struggling to scale your agency and looking for expert advice on how to command higher fees? We recently hosted an insightful webinar with Mandy Ellefson, the CEO of Hands-Off CEO, where she shares her experiences, strategies, and tools for overcoming these challenges and creating a successful and scalable business. With a wealth of experience in helping businesses scale up, Mandy is an authority in her field and has valuable insights to share.

Find the root cause with a fishbone exercise

Identifying the root cause of a problem is crucial to finding effective solutions. In this video, we'll walk you through the process of conducting a fishbone (Ishikawa) exercise using Miro. Discover how to structure your analysis, brainstorm potential causes, and drill down to the core issues at hand. By the end of this video, you'll be equipped with the knowledge and tools to conduct a fishbone exercise and uncover the root causes of complex problems in Miro.

How to control customer service costs in the software industry

As a result of today’s macroeconomic climate, software companies are looking for ways to control costs, accelerate net retention and drive profitable growth. This requires a focus on building customer loyalty through differentiated CX. And agents play a critical role, but many are struggling to keep up with evolving customer expectations. Learn how a tiered approach to customer service can increase customer satisfaction and keep operating costs in check.

Project Management for Writers: 10 Tips to Get More Work Done

The process of writing articles and works on various topics is a creative one based on inspiration and a desire to reveal a certain issue as accurately as possible to the reader. However, the success of the activity depends not only on the author’s talent but also on his ability to organize project management properly. After all, no matter how professional you are, chaotic work on texts will not provide the desired results.