Teams | Collaboration | Customer Service | Project Management

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Setting Productivity Goals: Embracing the Theme of National Productivity Day 2023

Are you crushing your to-do list like a pro? This day is the perfect opportunity to give yourself a well-deserved pat on the back and celebrate your accomplishments. Every year, on 12th February, India observes National Productivity Day, which recognises the importance of being productive. Also, if you struggle with staying on top of things, today is a good time to reflect on the reasons why and make some changes.

January releases: Idea clustering, EU data residency & more

2023 is in full swing and we’re excited to build products and features to help teams innovate and create the next big thing. This month, we introduced new ways to cluster ideas by keywords, updated our EU data residency, and more. For a deeper understanding of our new features, here is our roundup of releases from January.

Asana Hierarchy

Asana is built to connect your individual work to the broader company mission or objective. Think of it like a pyramid, where each task is the building block of a project, which is the building block of a team, and so on. By knowing how your tasks ladder up to your company’s big-picture initiatives, you have the context and clarity you need to get your best work done.

Ticket Deflection: How to Reduce Support Tickets

As businesses grow, providing on-demand customer service responses can begin to feel a bit overwhelming. When an increased volume of general inquiries is compounded by specific requests that require time-consuming replies, the backlog of customer service tickets can lead to frustrated buyers and a stressed-out service team.

Toxic productivity: 5 tips for avoiding it in the workplace

The idea of being productive can be a great motivator for employees. But, when it’s taken too far, it can lead to burnout and even toxic environments in the workplace. Toxic productivity is a real problem in many companies today. It’s defined as an excessive drive for perfection that leads to stress, anxiety, and unhealthy or unethical practices. In this blog post, we will explore five tips for avoiding toxic productivity at work.

Productivity vs efficiency: what's the difference?

Many people use the terms productivity and efficiency interchangeably, but there is a distinct difference between them. Productivity is related to how much work is done in a given time, while efficiency is more focused on doing that work correctly, with minimal waste of resources. This article will look at the two concepts, explore their differences, and provide some tips on how to use both to your advantage.

The 6 Hidden Pros of Flexible Planning

Have you ever been in a situation where you felt like nothing was going to plan? This can happen especially when we’re trying to achieve a big goal, like starting a business or organizing an event. We plan our steps, create deadlines, and execute them with great precision – only to find out that the result doesn’t match our expectations. What if there is an alternative approach? Flexible planning could be what you need.

Basecamp Communication Tools: Message Board vs. Campfire vs. Pings

Not sure when to post on the Message Board instead the Campfire? Confused on when to post in the Campfire vs. sending a Ping? The Basecamp communication tools are intentionally different from one another, and in this video, Kimberly from the Basecamp Customer Success team walks through the three main communication tools and when it's best to use each one. And stick around for the quiz at the end to make sure it all makes sense!