Teams | Collaboration | Customer Service | Project Management

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7 Reasons Why You Need Time Tracking Reports For Better Performance

While some people may ‌estimate this without much trouble, there are others who may not know the answer at all unless they keep track of their time spent on various projects each day. That’s why keeping track of time is highly important to ensure how productively you are working throughout the day. Time tracking reports measure your performance on an hourly, daily, weekly, and monthly basis.

How Does Zenefits Time Tracking Work? Pros, Cons, and Alternatives

Acquired by Human Resources (HR) solutions provider Trinet in 2022, Trinet Zenefits is a technology company based in San Francisco, California. The company’s cloud-based software, Zenefits, is an HR platform designed for small and medium businesses as well as freelancers. The software can help streamline your HR process by bringing work schedules and Zenefits payroll features under one roof. Zenefits also offers advisor services in addition to core HR features and customer service.

How Retailer Farmacity Optimized the Number of Agents by 30% with InvGate Service Desk

Farmacity is one of the major retail store chains in Argentina, with a business model that combines pharma with convenience stores. Since its foundation in 1997, it has consolidated its position as the largest employer of pharmaceutical professionals in the country. With more than 300 stores and two distribution centers, Farmacity employs over 7,000 people. Before working with InvGate Service Desk, Farmacity was using a self-developed ticketing solution.

15 tips to cut your business costs

As a business owner, you are always looking for ways to be more efficient and productive. But what about ways to cut the expenses of your business? You can do many simple things to reduce your business expenses and keep more money in your pocket. We have 15 tips to help you save money on your business expenses. So read on and start saving!

Jason Wischer on the Total Experience Strategy and its Impact on Leadership and ESM

It seems like the IT industry is paying more holistic attention to experience management. Needless to say, leadership in the information technology sector is all about making teams reach their full potential and encouraging customer loyalty. Yet, in the past, we’ve failed to create direct links between employees and customers as if there was no correlation. But now, the total experience strategy is emerging beyond potentiality and loyalty.

Introducing Our New Guide: How to Build Your Open Source Productivity Stack

It’s no secret that open source software is an important part of many development teams’ daily workflows. But does that include productivity tools? Oftentimes, development workflows get shoehorned into the same productivity tools used by nontechnical teams—but these tools can be a poor fit for the needs of developers.

Marketing resource management: What it is, benefits, and best tools

The growing field of marketing resource management is transforming the way marketing departments and marketing firms organize their assets, structure their work, and allocate resources. This important discipline is still in flux and can mean different things to different audiences — and vendors. In this guide, we’ll define marketing resource management in a way that makes sense for creative agencies and marketing teams.

5 Best Ways to Reduce and Manage Overtime for Employees

The consistent productivity level of the workers is essential for enhancing business performance. The tasks sometimes require more hours to complete, and because of that, the workers are often required to extend their shifts by several hours. It is necessary for business owners and managers to handle overtime wisely – to keep the processes running smoothly at pre-set manpower costs and, at the same time, avoid employee burnout.