Teams | Collaboration | Customer Service | Project Management

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Your Guide to Shifting to Hybrid University Model

There is no denying that the COVID-19 pandemic has completely redefined not just the workflow of businesses but also educational institutions. From holding online classes and board meetings remotely in the past two years, to shifting to yet another relatively new work setup, such changes further reinforced the need for innovation in modern governance.

Creating Wildly Successful Customers: A Q&A with Rupal Nishar, Netomi's VP of Customer Success

To help you, our readers, get to know the humans behind Netomi, we chatted with Rupal Nishar, our VP of Customer Success, about the company’s customer-first approach, and trends in the world of CX/CS today. Here’s what we uncovered in our Q&A with Rupal Nishar.

4 ingredients to unlock your team's creativity

There are a number of qualities that leaders hope their teams exhibit. Productive. Efficient. Collaborative. Engaged. But there’s another term that should rank near the top of this list: Creative. When McKinsey research shows that creativity is directly correlated with high performance, you want your team to feel empowered to bring their best ideas to the table. So here’s the question: How do you unlock your team’s peak creativity?

How to Write a Performance Review in 2022: The 4 Must Dos

Getting performance reviews right is a bit trickier than it seems, especially due to the bad reputation they have. A well-made performance review, however, is a precious development tool that enhances your staff’s performance. These four core tips set a solid foundation for a performance review that fulfills its purpose.

Sales Outsourcing: Benefits, Risks, and Factors to Consider

Sales—the ingredient for business growth. But as the buying process has digitized massively in the past decade, sales has become an area of complexity. Buyers now have access to a wealth of information online about potential suppliers. There is no shortage of options for them, making it difficult for sellers to influence a buyer’s mind. Regardless of the niche, every business hits its limits after exhausting all opportunities to reach new markets or improve efficiency.

7 Best Payment Methods for Freelancers (2023)

Many freelancers experience different hassles when receiving payments. If you’re just starting your freelance journey, it’s essential to identify an effective payment method. So, you’ll need to understand their different features, fees, pros, and cons. This article discusses the seven best payment methods for freelancers, including PayPal, Payoneer, Skrill, Google Pay, Escrow, Wire Transfer, and Debit/Credit Cards. Keep reading to discover more details about these payment platforms.

Absence Tracker (5 Options)

Are you searching high and low for an effective absence tracker? You have come to the right place. There are plenty of attendance tracking software solutions available on the market for you to consider. Ultimately, you want to make it as easy as possible for team members to complete absence requests. The best platforms will even keep and update attendance records. So, which absence tracker is the best?

Accessing your brand assets in Miro just got even easier

This situation might seem all too familiar: You’re working in Miro, need quick access to your brand’s logo for an upcoming presentation, but can’t remember where it’s stored. You open multiple tabs, search your history, and minutes later, find the icon you need… but this endless search loop continues to pop up throughout your work day. Even internally at Miro, we know this problem all too well.

23 essential remote work tools for distributed teams in 2022

‍“Can you see my screen?” “Let me try on my earphones.” “Let me share my screen.” “Am I audible?” These are some of the things commonly said and heard in a remote workplace if you don’t use the right remote work tools. As organizations are adapting to the remote and hybrid work culture in the post-pandemic era, employees have the freedom to work from anywhere.